Bio
Experience
-
-
IT Service Support Specialist II
-
Apr 2007 - Present
Over hauled and developed a tape archiving application / database to track offsite tapes and system restores, reducing the tape archiving process by 3 hours daily. Key team member during various system maintenance projects. Responsible for system backups and system restores ensuring efficiency and data integrity. Serve as a resource for many departments to resolve critical system issues. Monitor critical system messages and job processes ensuring that important business protocols are met.
-
-
-
-
Contacts Administrator
-
Apr 2003 - Apr 2007
Exceeded goals for annual funding performance for 2003, 2004, 2005, and 2006Accurately document customer contact history, ensuring that vendors are funded in a timely manner. Provide backup support to the sales department, thus expediting the funding process.
-
-
Education
-
2009 - 2012Carthage College
Bachelors Degree Information Systems, Computer Science -
2003 - 2008Gateway Technical College
Associates Degree, Computer Science
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Information Technology and Services”
Need a custom project? We'll create a solution designed specifically for your project.
References
Social Profiles
Community