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Matthew Kiptalam is a seasoned HR professional with extensive experience in recruiting, talent management, and organizational development. He has worked in various roles, including Branch Manager, Business Development Officer, and Full-time Lecturer, with a focus on human resource management and business growth initiatives. With a strong educational background in entrepreneurship, strategic management, and human resource management, Matthew has developed a unique blend of skills that enable him to drive business success through effective people management and talent acquisition. He is based in Kenya and has a proven track record of delivering results-driven solutions in fast-paced environments.

Experience

    • Managing Director
      • Jan 2016 - Present

      Responsible for the effective and efficient achievement of the strategic, operational and financial management goals and objectives of the company with a view of seeing tangible profit.

  • SISDO
    • NAKURU
    • Branch Manager
      • Jan 2014 - 2016
      • NAKURU

      Direct all operational aspects including distribution operations, customer service, human resources, administration and sales of loan and non-loan productsAssess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plansMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunitiesShare knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needsAddress customer and employee satisfaction issues promptlyAdhere to high ethical standards, and comply with all regulations/applicable lawsNetwork to improve the presence and reputation of the branch and companyStay abreast of competing markets and provide reports on market movement and penetration

    • Relationship Officer
      • Nov 2013 - Feb 2014
      • Nakuru

      Grow the business by recruiting and retaining customers while maximizing returns through cross selling and high standards of customer service. Actively take part in business growth initiatives including marketing activities, new business sign ups, new partnerships etc.·Prepare credit appraisals and present to the Branch Credit Committee meetings.·Address all customer queries within stipulated Service Level Agreements (SLAs).·Monitor the portfolio quality on daily basis and proactively institute remedial actions.·Maintain sound relationships with clients, partners, and institutions with MOUs including the general public.

    • Business Development Officer
      • Aug 2008 - Nov 2013
      • Nakuru

      Recruiting,screening, training and funding of entreprenuersMaking a follow of loan repaymentEvaluating credit worthiness of loan proposal of loan applicantmarketing company loan productssolving of conflict with a groupadvising the management on customer dynamicpreparing and presenting monthly reports to the managementEngaging in development of new productschairing branch meeting

    • Business Development Officer
      • Feb 2007 - Sep 2007
      • lamu

      Recruiting and training of clientsDiong business assessment for clientsDoing market surveyEvaluating credit worthiness of loan proposalsmanaging group growthdisbursing of chequesprocessing of loans and making follow up of repaymentspreparing and presenting monthly reports

    • Full time Lecturer
      • Sep 2006 - Feb 2007
      • Eldoret

      lecturer in the business department teaching the following courses:-Human Resource Management- Business Studies- Principles of Marketing-Theory and Practice of Management-Business statistics

    • Volunteer at Human Resource Department
      • Apr 2006 - Sep 2006
      • Eldoret

      Keeping safe custody of company propertycreating and maintaining appropriate recordsConducting exit interview,inducting new staff and enforcing staff rules and regulationManagement of incoming and outgoing mailsManaging data of staff using data software Coordinating office functions with other departmentsadministration of staff pension and medical schemesCarrying out other duties as directed by the supervisor

    • hh
      • 1986 - 1986
      • hh

Education

  • 2016 - 2018
    Moi University
    Doctor of Philosophy (PhD), Entrepreneurship/Entrepreneurial Studies
  • 2013 - 2014
    Kenyatta University
    Master of Business Administration (MBA), Strategic management
  • 2008 - 2010
    Moi University
    Bachelor of Business Management, Human Resource Management
  • 2004 - 2005
    Eldoret polytechnic
    Higher Diploma in Human REsource Management, Human Resource Management

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