Experience

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  Champion Express Ltd.

  • Accounting Clerk

    • Jul 2020 - Present

    Invoice creation and receivables collection.Create reports on revenue and invoice pacing. Accounts analysis to find efficiencies in workflow.

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  Kriska Transportation Group

  • Brantford, Ontario, Canada

  • Accounting Clerk

    • Mar 2020 - Jul 2020
    • Brantford, Ontario, Canada

    Invoice creation and Receivables collection.Accounts analysis to find efficiencies in workflow.Support special project to fully integrate daughter company (BTC Express) into parent company (Kriska)

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  BTC Express

  • Brantford, ON

  • Accounts Receivable Clerk

    • Feb 2019 - Mar 2020
    • Brantford, ON

    Create invoices and process receipt of payments.Perform collection calls for late or delinquent accounts. Gather data, calculate and pay road use taxes, and fuel taxes in various jurisdictions.Maintain customer information databases with up to date contacts, and requirements,Support accounts payable, payroll, and controller with backup and research duties. Manage collection and archiving of backup paperwork for deliveries and expenses.

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  C. G. Publishing, Inc.

  • Burlington, ON

  • Communications and Customer Service

    • Sep 2010 - Feb 2019
    • Burlington, ON

     Plan and implement marketing strategies to boost sales in a niche market Provide high quality customer service to our customer base, covering sales, re-orders, and disputes Use multiple marketing tools including social media, email blasts, e-newsletters, and ads Navigate a pay-based system with a $0 marketing budget to boost sales Maintain a comprehensive contact list of vendors and private buyers Sell books on various web platforms including our own website, Amazon, and eBay Design ads, posters, banners, and other marketing ads using submitted and open source stock photos Manage over 100 titles at any given time, using a print-as-needed strategy to reduce waste Liaise with book vendors at specialty shops and book stores to boost brick-and-mortar sales Contact reviewers, sending out book samples and soliciting reviews to boost sales Arrange shipments to vendors, authors, and buyers on quick timelines Keep the company’s website up to date using basic HTML knowledge

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  C G Publishing, Inc.

  • Burlington, ON

  • Sales Coordinator

    • Sep 2005 - Sep 2010
    • Burlington, ON

     Built the sales tools with emphasis on an ease-of-access strategy for private buyers Coordinated mass mailings of print marketing materials to over 5,000 recipients Tracked all sales, contact information, payment status, vendor information  Managed all shipping for the company, primarily using UPS, FedEx, USPS, and Canada Post Coordinated interviews and events for authors, including print materials Helped to design a print catalogue with listings of every book available Prepared, sent, and invoices to vendors selling our books and tracked all payments Completed accurate reporting of payroll and income tax deductions for small business Proofread and edited manuscripts prior to publishing