Experience

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  InsuredHQ Limited

  • Auckland, New Zealand

  • Director and Sales Manager

    • Aug 2013 - Present
    • Auckland, New Zealand

    InsuredHQ Limited is the developer of an innovative and disruptive online platform for the sale, distribution and management of insurance products by insurers, agents and brokers. InsuredHQ has all the features (and more) of an enterprise system without the cost, is fully configurable and scalable, and can be implemented very quickly. InsuredHQ was launched in March 2015 and has already achieved sales to brokers and insurers in six countries. InsuredHQ - Insurance Made Simple.

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  Platinum Insurance Consultants Limited

  • Samoa

  • Director

    • Jun 2010 - Present
    • Samoa

    Co-founder of Samoa's only resident insurance brokerage.

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  Self-employed

  • Auckland, New Zealand

  • Designer - insurance and software solutions: Spiderweb Systems Limited

    • Sep 2000 - Present
    • Auckland, New Zealand

    I created the Insureze cargo insurance system (www.insureze.net), which is in wide use in the New Zealand insurance industry.

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  IAG

  • Auckland, New Zealand

  • National Claims Manager - NZI Marine

    • May 2007 - Jun 2009
    • Auckland, New Zealand

    Following a restructure at NZI Marine, I was approached by Head of Marine to establish and coordinate the marine claims department including systems and processes, staff management and claims reporting. I generally handled the major claims (multi-million dollar) or cases where staff were unable to deliver service expectations.

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  Marine Insurance Brokers Limited

  • Browns Bay, Auckland

  • Consultant

    • Mar 2003 - Feb 2006
    • Browns Bay, Auckland

    Consulting marine insurance broker and also responsible for developing an internal claims system for administration of client claims.

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  Transport Solutions Limited

  • Auckland, New Zealand

  • Director

    • Aug 2000 - Nov 2001
    • Auckland, New Zealand

    Founding director of Transport Solutions Limited (Transol). Responsible for designing a claims management system for a major electronics corporation to assist in the handling of their transit insurance claims. Branched into freight systems and document issuing which was when I left Transol to create the Insureze product. Transol was also the claims agent for a major Japanese insurer, so the customisation of the claims system was brought about by the documentary requirements of that insurer.

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  International Marine Insurance Agency Limited

  • Auckland, New Zealand

  • Senior Claims Officer

    • Apr 1999 - Aug 2000
    • Auckland, New Zealand

    Claims handler responsible to Claims Manager for the handling of various marine claims with claim authority of up to NZ$100,000. International Marine was an insurance agency that became part of the Royal and SunAlliance group, before being merged into Vero Marine Insurance Limited.

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  Post Haste Couriers

  • Claims Coordinator

    • Sep 1998 - Apr 1999

    Management of claims at Auckand Branch up to $1500 including investigation and reporting to senior management and contractors.

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  London Borough of Hackney

  • Claims Administrator

    • Sep 1995 - May 1998

    Management of public liability claims for the Highway Engineering Department including dealing direct with claimants and coordinating engineers to survey and repair defects.