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Bio

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Matthew Campbell is a seasoned operations and management professional with 14 years of experience in various industries, including retail, manufacturing, and energy. He has held leadership positions in operations management, service management, and corporate management, with expertise in process improvement, team management, and customer service.

Experience

  • Indel Power Group
    • Richmond, Virginia, United States
    • Corporate Manager - Processes & Technology
      • Jan 2023 - Present
      • Richmond, Virginia, United States

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Operations Manager
      • Mar 2019 - Feb 2023

    • Service Manager
      • Sep 2018 - Mar 2019

    • Service Writer
      • Feb 2014 - Sep 2018

    • Manager
      • Jul 2012 - Jan 2014

      Receive customer complaints regarding sales and serviceProvide customer service by greeting and assisting customers, and responding to customer inquiries and complaintsDirect and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customersMonitor sales activities to ensure that customers receive satisfactory service and quality goodsInventory stock and reorder when inventory drops to a specified levelInstruct staff on how to handle difficult and complicated salesAssign employees to specific dutiesEnforce safety, health, and security rulesExamine merchandise to ensure that it is correctly priced and displayed and that it functions as advertisedPerform work activities of subordinates, such as cleaning and organizing shelves and displays selling merchandisePlan and prepare work schedules and keep records of employees’ work schedules and time cardsReview inventory and sales records to prepare reports for management and budget departmentsExamine products purchased for resale or received for storage to assess the condition of each product or itemKeep records of purchases, sales, and requisitions

    • Floor Tech
      • May 2012 - Jul 2012

Education

  • 2006 - 2010
    The University of Charleston
    Bachelor of Science (BS), Public Policy Analysis
  • 2006 - 2010
    The University of Charleston
    Bachelor of Arts (B.A.), Political Science and Government

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Manufacturing”

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