Experience

• 

  Crown Resorts

  • Australia
  • Hospitality
  • 700 & Above Employee

  • Table Games Minor Games Trainer

    • Aug 2022 - Present

    Facilitate table games training in line with standard operating procedures to ensure employees are confident dealing the games on the floor within regulatory compliance. Capable of training a range of different game types, such as progressive poker games (Ultimate Texas Hold'em, WSOP Bonus Texas Hold'em, Caribbean Stud, Mississippi Stud, Three Card), Rapid products (Rapid Roulette, Rapid Baccarat, Rapid Sic Bo, Rapid Blackjack), additional side wagers in games (Tiger Baccarat) and refresher training.

  • Table Games Recruitment Champion

    • Feb 2022 - Present

    Participate in assessment centres for trainee and experienced dealers and assess candidates in accordance with recruitment procedures. Support continuous improvement of recruitment for gaming. Maintain close communication and stakeholder management with recruitment and operations. Demonstrate flexibility around rostering and availability. Demonstrate the ability to work autonomously and assist fellow recruitment champions and recruitment representatives.

  • Table Games Area Manager

    • Feb 2020 - Present

    Ownership of the customer experience, ensuring Crown's purpose and values are consistently delivered in my area. Ownership of employee performance ensuring transparent, two-way communication and collaboration. Accountability for financial, productivity, service and regulatory compliance. Motivating and developing employees to understand the key business drivers and how they add value. Maintaining operational and decision-making integrity by acting where necessary and as appropriate.

  • Table Games Dealer

    • Feb 2016 - Feb 2020

    Working in table games, able to deal Roulette, Blackjack and Baccarat anywhere in the Casino, with experience primarily in the Level 1 and Mahogany teams. This role has a strong emphasis on customer service, time management and teamwork. A high attention to detail is required to maintain efficiency and game security, while preventing errors.

• 

  Vipac Engineers and Scientists

  • Australia
  • Industrial Machinery Manufacturing
  • 100 - 200 Employee

  • Casual Acoustics Engineer

    • Jun 2015 - Dec 2015

    Working in the acoustic team, the bulk of my time was spent on field testing, data analysis, calculation and report writing. My role was based on testing noise levels to ensure that they were compliant with the relevant Australian standards. This included a range of noise producers and noise affected areas, such as: bars, clubs, factories, neighbourhoods, machinery, buildings, apartments and construction. This involved a lot of site visits and a mixture of day and night work.

  • Engineering Intern

    • Mar 2015 - Jun 2015

    As part of my Bachelor of Engineering, I completed a 3 month internship / placement at Vipac. During my internship I was able to work in various business areas including: Acoustics, vibration, electronics, combustion, software and white goods. I spent most of my time in acoustics, working with a small team and was able to improve my problem solving, report writing, technical, communication, time management and teamwork skills.

• 

  Delaware North Companies

  • Melbourne, Australia

  • Food and Beverage Attendant

    • Feb 2014 - Mar 2015
    • Melbourne, Australia

    A mixture of bartending and f&b attendant roles across the various bars and function rooms throughout Etihad Stadium. This role had a strong focus on customer service, time management and teamwork in a busy environment. Events included sports, concerts and private functions.

• 

  Midwest Logging PTY LTD

  • Ballarat, Australia

  • Chainsaw Operator

    • Nov 2010 - Feb 2013
    • Ballarat, Australia

    In this role I became acquainted with long working days full of physical labour. I was required to work closely in a team to meet tight delivery deadlines. Strong communication and attention to OH&S requirements was required to ensure no-one got injured in an always changing environment. Prod...