Bio
Experience
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Manager, SRM Business Transition Svcs Regional Advisor Relations
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Jun 2021 - Present
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United States
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Financial Services
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300 - 400 Employee
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Senior Relationship Manager
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Oct 2017 - Jun 2021
Project manager, oversees transition process for $100 million+ firms to TD Ameritrade.
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Relationship manager II
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Sep 2016 - Oct 2017
Core West 5 service team
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Relationship Manager I
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Feb 2016 - Sep 2016
Independence service team
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United States
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Retail Apparel and Fashion
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300 - 400 Employee
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Customer Service Representative
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Sep 2013 - Feb 2016
Representative for end-customer support.Providing in depth knowledge on technical products.Managing open sales orders, service orders, and returns.Answering a high volume of phone and email inquiries daily.Providing excellent customer service for customer-end and wholesale accounts.Assisting in fraud screening and fraud prevention.
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Warehouse Generalist
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Sep 2012 - Sep 2013
Fulfilled and shipped end customer and retail account product orders.Completed a variety of projects and assisted with quality control and outbound shipments.
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Western State Colorado University
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Gunnison, CO
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Office Assistant
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Sep 2011 - Sep 2012
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Gunnison, CO
Assisted in planning and working special events. Managed data entry logs for historical records and alumni lists. Completed a variety of miscellaneous office tasks.
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Education
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2009 - 2012Western State Colorado University
Bachelor’s Degree, Bachelor of Business Administration (B.B.A.)with an emphasis in Marketing. Minor in Economics. -
2007 - 2009Saddleback College
Associate’s Degree, General Studies
Suggested Services
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Industry Focus. “Financial Services”
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References
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