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Matt Parker

Doorperson/Front Desk at Le Germain Hotel Toronto Maple Leaf Square
Intro Book
Experienced hospitality professional with a strong background in customer service and event planning.
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Location
Toronto, Ontario, Canada, CA
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Bio

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Matt Parker is a seasoned hospitality professional with extensive experience in customer service, marketing, and event planning. He has worked in various roles, including Doorperson/Front Desk, Content Writer, and Outlet Server, with a strong focus on problem-solving and communication. Parker holds a Bachelor of Arts (B.A.) in English Language and Literature and a Bachelor of Education (B.Ed.) in Secondary Education and Teaching.

Experience

  • Le Germain Hotel Toronto Maple Leaf Square
    • Toronto, Ontario, Canada
    • Doorperson/Front Desk
      • Dec 2021 - Present
      • Toronto, Ontario, Canada

  • Jellyfish
    • Toronto, Canada Area
    • Content Writer
      • Jan 2019 - Present
      • Toronto, Canada Area

      Content Writer; Creative; Travel Writing; Writing for Voice; ResearcherQuill (Jellyfish) projects include: trivago (Canadian Market) [Travel Writer]; unnamed Global Voice Assistant/E-commerce client (Canadian Market) [Writer, Voice Content]

  • Fairmont Royal York
    • Toronto, Canada Area
    • Outlet Server
      • Feb 2001 - Nov 2018
      • Toronto, Canada Area

      Hospitality, customer service, travel and tourism.Extensive wine training, Smart-Serve, marketing cross-training, bartending shiftsSkills: Problem Solving; Marketing and Communications; Food and Beverage; POS Systems; Event Planning

  • Registrar of Imported Vehicles
    • Canada-Wide (Toronto-based)
    • Liaison Officer
      • Feb 1996 - Oct 2000
      • Canada-Wide (Toronto-based)

      Travelled Canada-wide as a field representative for Transport Canada-contracted firm.Worked independently and created extensive reports for home office in TorontoConducted cold-calls, networked, met with customer reps across Canada; built relationships.

Education

  • 1991 - 1995
    Western University
    Bachelor of Arts (B.A.) (Hon.), English Language and Literature/Letters
  • 2001 - 2002
    University of Toronto - Ontario Institute for Studies in Education
    Bachelor of Education (B.Ed.), Secondary Education and Teaching

Suggested Services

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Industry Focus. “Hospitality”

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