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Mathata Balekanye is a seasoned administrator with 4 years of experience in customer service and accounting. He holds a Certified Accounting Technician degree and a Diploma in Customer Service. Proficient in SAP, Microsoft Word, and Microsoft Excel, he has a strong background in team management and performance management.

Credentials

  • Diploma in Customer Service
    ALISON - Free Online Learning
    May, 2014
    - May, 2026

Experience

    • Administrator
      • Apr 2020 - Present
      • Botswana

    • CUSTOMER CARE OFFICER-INTERN
      • Jun 2013 - Aug 2014
      • SEROWE-BOTSWANA

      I interact with customers to provide and process information in response to inquiries,concerns and requests about our services.Main duties are:dealing directly with customers either by telephone or face to face,handle and resolve customer complaints,respond to customer inquiries,creating and updating new customer accounts on SAP,posting new customer fees and maintaining customer accounts,record details of inquiries and complaints on SAP.

Education

  • 2008 - 2012
    BAISAGO UNIVERSITY COLLEGE
    certified accounting technician, Accounting
  • 2014 - 2018
    ARTHUR PORTLAND
    Associate's Degree, BICA
  • 2005 - 2006
    Moeng College of Education
    General Studies, Senior Secondary School Certificate

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