Experience

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  Origo Finance Pvt Ltd

  • Zaheerabad, Telangana, India

  • Senior credit Ops executive

    • Jan 2022 - Present
    • Zaheerabad, Telangana, India

    Handling of Ops related queries along with credit department.

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  Fullerton India Credit Company Ltd.

  • Raichur, Karnataka, India

  • Transaction Officer

    • Feb 2020 - Jan 2022
    • Raichur, Karnataka, India

    Analyzing and updating the Explanation of Cash transactions.  Review of EXPLANATION OF charges applied – type of charges applied, which discuss in brief about the types of service covered.  Screening and verifying the authenticity of the required changes from the time of logging in of customer profiles.  Observing on Bureaucratic service to process further to settle loans to customers like Mortgage, Business, Personal, Two wheeler and Group loans.  Recommending follow ups for the next work flow.

• 

  Conneqt business solutions

  • Hyderabad, Telangana, India

  • Senior Process Associate

    • Apr 2016 - Jan 2020
    • Hyderabad, Telangana, India

    Analyze the services claimed before customers get paid and to investigate the charges applied strictly follow the norms of Airtel and TRAI Act.  Screening and verifying the authenticity of the required changes.Have been in quality control and played a checker role for the High billed bills especially International Roaming Charges applied.  Mark errors and provide feedback to associates through Team Leader/ Manager.  Train the new joiners with respect to team specific process.  Coordinate with team leader/Manager to identify the key areas in improvising the quality of the process.

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  Reliance Foundation

  • Bidar, Karnataka, India

  • MPM DATA MANAGER

    • Jun 2013 - Dec 2014
    • Bidar, Karnataka, India

    Responsible for updating and monitoring Cluster (MPM) Details.  Experienced in managing large team operations.  Preparing monthly MPM Data Report.  Settling imp-rest amounts of the office expenses.  Identifying the gaps and conducting trainings to increase knowledge and skill set of the associates.  Preparing work orders for vendors.  MPM data collection survey done more than 3000.

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  District Cooperative Central Bank Ltd BIDAR

  • Computer Operator

    • May 2008 - Oct 2010