Experience

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  Pitaya Digital

  • Brazil
  • Advertising Services
  • 1 - 100 Employee

  • CEO

    • Aug 2020 - Present

    As a Marketing CEO, my primary responsibility is to oversee all marketing activities within my organization. I am responsible for developing and executing marketing strategies to increase brand awareness, generate leads, and drive revenue growth. My typical day involves analyzing market trends, conducting market research, and identifying new market opportunities. I collaborate with the creative team to develop marketing collateral such as advertising campaigns, email marketing, social media marketing, content marketing and performance marketing.

• 

  Customerx

  • Brazil
  • Information Technology & Services
  • 1 - 100 Employee

  • Full Marketing Analyst

    • Oct 2021 - Apr 2022

    As a Full Marketing Analyst, my role is to analyze and evaluate the effectiveness of marketing campaigns and strategies for my organization. I work closely with marketing teams and other stakeholders to collect and analyze data on consumer behavior, market trends, and campaign performance. My typical day involves using various data analytics tools to track website traffic, social media engagement, email marketing performance, and other key metrics. I then interpret and analyze this data to identify trends, insights, and opportunities for optimization. My goal is to leverage data and insights to drive revenue growth and help my organization achieve its business objectives.

• 

  Rd Station

  • Brazil
  • Software Development
  • 700 & Above Employee

  • Customer Success Support

    • Jul 2019 - Aug 2020
    • Florianópolis e Região, Brasil

    As a Technical Customer Success professional, my role is to ensure that our customers are fully satisfied with our products or services and are able to use them effectively to achieve their business goals. I work closely with our customers to understand their needs and provide technical support and guidance throughout their journey with our company. My typical day involves analyzing customer data, identifying potential issues, and providing solutions to ensure that our customers are successful with our products or services. I work closely with cross-functional teams, including product development, sales, and marketing, to ensure that our customers have access to the resources they need to achieve their objectives. My goal is to ensure that our customers are fully satisfied with our products or services and are able to achieve their business objectives.

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  Teclógica

  • Brazil
  • IT Services and IT Consulting
  • 100 - 200 Employee

  • Support Analyst Level 2

    • Jan 2019 - Jun 2019
    • Blumenau e Região, Brasil

    - Create scripts and querys in SQL language to solve problems - Investigate analysis and negotiations of errors reported to the customers of Mobuss Construction and Mobuss TV. - Management and report creation of inContract system, corporate legal software. - Identify problems in incorrect use in the system

• 

  Softplan

  • Brazil
  • Software Development
  • 700 & Above Employee

  • Customer Support Analyst

    • Nov 2017 - Dec 2018
    • Florianópolis, Santa Catarina, Brazil

    - Offer Support to customers of SIENGE ERP in the modules: Sales, Financial and Electronic invoice - Investigations to help the customers identify the root cause of their problems - Run test in order to find errors and send proper reports to development team, - Identify problems in incorrect use of the system

• 

  MáximaTech

  • Brazil
  • Software Development
  • 200 - 300 Employee

  • Test Analyst (Android and Web)

    • Oct 2015 - Dec 2015

    - Analyze errors and perform test runs - Run tests to improve and correct bugs the system - Load and stress tests - Run Tests on previous versions - Run Winthor ERP by Totvs x Sales force (MaxPedido) integrated tests (Android Mobile and Web)

  • Support Analyst

    • Sep 2014 - Oct 2015

    - User support and experience - Identify system problems and send issues to the development team

  • Software Homologation (Tecnomix Informática)

    • Jun 2012 - Sep 2014

    - Run exploratory search to find system failure - Create cases tests and test data mapping - Corrections of software in Winthor ERP vs Sales Force integration (SAF) - Run Tests on previous versions - Identify system problems

  • Technical Support (Tecnomix Informática)

    • Feb 2012 - Jun 2012

    - Send errors reports to development team in order to have them fixed - User Support

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  Grupo Empz

  • Brazil
  • Human Resources
  • 300 - 400 Employee

  • Assistant IT

    • Apr 2011 - Feb 2012
    • Goiânia e Região, Brasil

    - Administration configs and parametrization of a Avaya telephonic central, - Assistance to system users in: windows, management of the e-mails and office package - Register and monitoring of issues in the help desk, - Manager of user access, - Makes a reports and backup - Support in infrastructure of the company

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  Champion Logistica e Distribuidora de secos e molhados

  • Goiânia, Goiás, Brazil

  • Network Administrator

    • Sep 2010 - Apr 2011
    • Goiânia, Goiás, Brazil

    - Protect network and system infrastructures guaranteeing prevent and correctively - Training and support of Sales Force (SAF) and Winthor ERP by Totvs, - Account manager

• 

  Tecnomix Informatica

  • Goiânia e Região, Brasil

  • Trainee in system implementation

    • Jan 2010 - Sep 2010
    • Goiânia e Região, Brasil

    - System Config the Integrate with Winthor ERP by Totvs - Offer Support to a implementation customers - Sales force system (SAF)