Experience

• 

  vivo Bangladesh

  • Comilla Division, Bangladesh

  • Regional Sales Manager

    • Jun 2022 - Present
    • Comilla Division, Bangladesh

• 

  Fair Distribution Limited

  • United Kingdom
  • Telecommunications
  • 100 - 200 Employee

  • Area Manager

    • Oct 2020 - Sep 2022

  • Territory Manager

    • May 2015 - Sep 2020

    • To manage retail outlets, develop healthy business relationship, monitor retail wise sales, set up individual retail target and follow up advance, loan, credit etc.• To ensure individual retail wise target achievement.• To ensure daily visit to retail stores as per PJP and send visit feedback with a report to Line Manager.• To control credit to partners and maintain good relationship.• To follow up secondary sales target vs. achievement.• To follow up team management and co-ordination.• To follow up campaign communication and ensure appropriate execution.• To ensure proper claim management.• To collect market intelligence information & deliver the same to respective concern.• To look for increasing business opportunities through various routes to market.• To ensure the performance management of TSOs/SRs and evaluate the same in every quarter with a written format/report.

• 

  Nitol Motors Ltd

  • Chittagong

  • Sr. Officer- Sales & Marketing

    • Aug 2012 - Dec 2012
    • Chittagong

    • Create new customer and generate sales.• Maintain liaison with existing and potential customers to ensure the business objectives.• Identify new business opportunities.• Keep the management daily update on sales progress.• Monitor and review on all sales activities and report to the management.• Introduce new products to the market and execute promotional activities in innovative and effective way.• Organize Auto Fair, Demo and other promotional activities.• Implement Key Action Plan (KAP).• Field level TATA Ace Marketing.

• 

  Citycell

  • Chittagong, Bangladesh

  • CCR

    • Dec 2007 - Aug 2012
    • Chittagong, Bangladesh

    · Dealing the walk in customer in CCP maintaining the company code of conduct.· Providing details information against customer’s enquiry about service, product etc.· Receiving customer’s service request following the company guideline, execution of the request on the spot in the system.· Receiving customer complain, providing on spot resolution if possible, other wise escalating to concern unit through system, proper channel.· Handling customer's set related problems, providing on spot solution if possible, otherwise receiving the set for servicing and arrange temporary set for customer in applicable cases.· Dealing sales related inquiries from prospect/customer, successful closing.· Activating the sold services in the system.· Collecting the payment from customer and handing over to concern person afterward.· Promoting all the Citycell product including VAS to the customer/prospect· Validating customer information with Customer Data base management system and taking necessary corrective measures if required.· In all the cases, capturing the relevant data accurately in the system.· Providing regular feedback to the line manager about customer needs