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Mason Fecht profile image

Mason Fecht

Team Leader at Chick-fil-A Raider Park
Intro Book
Results-driven Team Leader with expertise in leadership development, customer experience, and business growth.
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Location
Lubbock, Texas, United States, US
Skills
  • Leadership
  • Training
  • Management
  • Team Leadership
  • Leadership Development
  • Show all
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Bio

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Mason Fecht is a seasoned Team Leader with 16+ years of experience in managing teams, improving customer experience, and driving business growth. He has a strong background in leadership development, training, and management, with a Bachelor of Business Administration degree from Texas Tech University.

Experience

  • Chick-fil-A Raider Park
    • Team Leader
      • Sep 2015 - Present

      - Lead, coach, and commit to the success and growth of a designated team within the business- Balance more than 25 hours of work a week while maintaining a full-time student course load- Suggested a change in the drive-thru receipt system which allowed the business to serve more cars every hour, ...

  • Chick-fil-A Inc
    • Certified Grand Opening Trainer
      • Jun 2015 - Present

      - Travel around the country to help serve, lead, train, and coach the team members and managers of a new franchise- Work with leadership of the new store and help develop them and set them up for success- Manage to come together and collaborate with other trainers resulting in a grand opening of ...

  • Chick-fil-A Memorial City Mall
    • Summer and Winter Manager
      • Aug 2007 - Present

      - Analyzed average Customer Experience Monitor scores and then made necessary changes in the business that rose scores to fall within the top 20% of the entire company- Evaluated unsatisfactory food cost gap and implemented a system which helped cut the food cost gap in half within only a month’s...

Education

  • 2015 - 2019
    Texas Tech University - Rawls College of Business
  • Texas Tech University, Rawls College of Business

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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