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Mashelle Faison-tillman is a seasoned healthcare professional with experience in billing, administration, and leadership. She has worked in various roles, including Billing Manager, Verification Specialist, and Administrative Coordinator, utilizing skills such as Microsoft Excel, Team Leadership, and Customer Service. With a background in healthcare information technology and experience in managing medical records, processes, and staff, Mashelle has developed strong analytical and problem-solving skills. She has also demonstrated excellent communication and interpersonal skills, working effectively with patients, clients, and healthcare professionals. Mashelle holds a Registered Massage Therapist degree and an Associate of Arts degree in HR Management, and is currently based in Baltimore, Maryland.

Experience

    • Billing Manager
      • Dec 2021 - Present
      • United States

  • Work From Home
    • United States
    • Medical Billing Specialist
      • Feb 2020 - Jan 2022
      • United States

  • Amatus Health
    • United States
    • Verification Specialist
      • Oct 2020 - Nov 2021
      • United States

      Verify member benefits with 99-100% accuracy

    • Billing Specialist
      • Feb 2020 - Oct 2020
      • United States

      Charge entry Verification of benefits Follow up on denial of claimsCollection of unpaid copays/claims

  • Gaudenzia, Inc.
    • Baltimore, Maryland
    • Administrative Coordinator
      • Jan 2019 - Feb 2020
      • Baltimore, Maryland

    • Customer Service Support
      • Apr 2018 - Jun 2018
      • 250 W. Pratt Street

    • Office Manager
      • Jan 2018 - Apr 2018
      • Pikesville, Maryland

  • FLIR Systems
    • Elkridge, Maryland
    • Coordinator, Surveillance Group
      • Nov 2017 - Dec 2017
      • Elkridge, Maryland

  • Toyota Finance Services
    • 500 Red Brook Run blvd
    • ICU coordinator
      • Aug 2017 - Oct 2017
      • 500 Red Brook Run blvd

      Total loss non-phone

  • UTC Overseas, Inc.
    • Glen Burnie, Maryland
    • Import Coordinator
      • Apr 2015 - May 2017
      • Glen Burnie, Maryland

    • Nurse Staffing Administrative Coordinator
      • Mar 2009 - Apr 2011

    • Psych Unit Coordinator
      • Mar 2009 - Apr 2011

      Performed and successfully executed multiple administrative functions, successfully assisting the Nurse Manager in the following areas: Processed and tracked payroll adjustments within a timely manner, prepared purchase orders, reviewed vendor proposals for goods and services. Assisted with patient admissions, transfers, and discharges and maintained medical records. Created various forms and managed data in MS Excel and Access. * Created monthly presentations and arranged staff meetings. Assisted staff with scheduling via Eshift /Ansos and coordinated the stocking of all supplies for the Acute Care Floor. Participated in decision-making process regarding various personnel disciplinary actions. Cooperated with professionals at all levels and addressed the needs of all patients / clients. Enhanced company productivity by successfully identifying recommendations and solutions regarding corrective / alternative staffing and scheduling based on patient, unit, and employee needs and policies.

    • Administrative Coordinator / Financial Counselor
      • Aug 2005 - Feb 2009

      Monitored all aspects of the Pharmacy Reconciliation Summary in order to prevent overpayments and billing errors. Managed food supplies for patients and the calendars of department clinicians. Maintained the schedules and travel arrangements of several designated leaders. Maintained the daily operations of the drug sample closet. Oversaw company billing and maintained logs. * Ordered all supplies (medical & clerical) for 3 Psychiatry offices including a private office, inpatient unit, and outpatient clinic. Maintained the weekly census for the PHP. Oversaw all aspects of weekly payroll for 3 departments. Obtained and monitored patient authorizations. Completed patient concurrent reviews. Created a successful Office Procedure Manual for temporary and new staff that resulted in quality staff performance, company growth and efficiency. Ensured the adherence to corporate strategies and procedures, successfully maintaining a constructive working environment through strong team-leadership skills.

Education

  • 2017 - 2018
    Baltimore School of Massage
    Registered Massage Therapist, 3.14
  • 2011 - 2013
    University of Phoenix
    Associates of Arts (AA): HR Management, Healthcare; Human Development / Sociology - Addictions Counseling
  • 1984 - 1988
    Lake Clifton Eastern High School
    Diploma, General Education

Suggested Services

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Industry Focus. “Health, Wellness and Fitness”

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