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Experience

    • Executive of Operations and Finance
      • Jan 2017 - Present
      • South Africa

      Being neutrally positioned with a non-profit motive, fulfilling a longer-term commitment to leverage my extensive corporate experience in support of developing and fostering sustainable socio-economic initiatives in service of broader stakeholders and public interest: ● Accountable to the Operations Board and ASSA Council through the Chief Executive Officer ● Building organisational & financial resilience, with services almost doubling over 5 years ● Unlocked value to strategically invest in transformation of the profession & public interest matters● Lead on strategic task team that resulted in the establishment of a member engagement portfolio● Evolving & maturing operations, transitioned services online to offer a hybrid service to members

    • Regional Managing Director
      • Sep 2018 - May 2024
      • Southern Africa

      ● Providing general sales agency and bespoke solutions to airline carriers in local markets● Driving inorganic growth connecting a network of airline professionals within a shared value model● Conceptualising, consulting, and refining of the global operating, financial & governance models● Successfully piloted the global expansion in the Southern African territories now fully operational● Solidifying the engagement model and services from Shared Service Center based in India

    • Chairman and Independent Non-Executive Director
      • Mar 2017 - Jan 2024
      • Namibia

      ● Director and Chairperson of Letshego Holdings (Namibia) Ltd ● Director and Chairperson of Letshego Bank (Namibia) Ltd ● Past Director and Chairperson of Letshego Micro Financial Services Namibia (Pty) Ltd ● Past Member of the Audit, Risk and Credit Committees

    • Head of Risk: MMI Life Insurance Solutions
      • Aug 2016 - Dec 2016

      Deployed to strengthen the risk and assurance programme for MMI Life Insurance Solutions with a focus on business, operational and compliance risks. ■ Key Responsibilities: Improving the efficacy of the risk and assurance programme; Coordinating resource allocation through a geographically spread virtual team; Strengthening collaboration across the assurance community; Providing a "look-through" risk perspective to segment Chief Risk Officers.SPECIAL NOTES:■ Developed an effective baseline risk programme with increased levels of reliance placed between operational management structures and various risk communities leveraging skills without compromising the overall degree of independence.

    • MMI Group: Operational Risk
      • May 2015 - Jul 2016

      Seconded from Metropolitan to formulate and champion a more mature operational risk and combined assurance solution for the MMI Group. Key risk areas cover Governance, Risk and Internal Controls.■ Key Responsibilities: Galvanising the Operational Risk Community across MMI; Building Structures, Drafting Journey Maps; Setting Goals & Milestones; Leading Collaboration; Supporting business division Chief Risk Officers. SPECIAL NOTES: ■ Lead the design architecture to meet business requirements of a group-wide solution to enable assurance practices as well as change management for the operational risk community.■ Structured delivery and increased levels of participation across a decentralised operational risk operating model (8 operating entities) leveraging capacity.

  • MMI Holdings Limited
    • Cape Town Area, South Africa
    • Head of Risk: Metropolitan Retail
      • Aug 2011 - Apr 2015
      • Cape Town Area, South Africa

      Reported to the CFO, was promoted to be accountable for all Risk Management for the business, building a culture across the ‘silos’ of the business, and serving on the Audit & Risk Panel and reporting to Divisional Executives and to MMI Group Risk. Notably, led a programme to implement a dedicated Enterprise Risk Management function and to spearhead the Solvency Assessment & Management (SAM) regime regulatory compliance.■ Key Responsibilities: Team Management (team, resources, performance, budgets, policies, etc.); Risk Management Strategy, Planning, Structures; Development of Best Practices, Procedures; Qualitative & Quantitative Analysis, Predictive Modelling; Risk Governance; Internal Controls; Risk Culture Development; Programme Management; Driving Achievement of ObjectivesSPECIAL NOTES:■ Successfully piloted and implemented a combined assurance programme. Partnered with business leaders to deliver a market leading, innovative risk solution with sophisticated and ‘new-to-industry’ data analytics, predictive modelling and risk scoring models built-in.■ Spearheaded Solvency Assessment Management (SAM Pillar 2) regulatory compliance. Was appointed Programme Owner responsible for Metropolitan Retail’s implementation of SAM regulations.■ Established a Risk Management function held in high esteem by the Group. As a direct result was offered secondment to MMI to influence at Group level.■ Recipient of “Outstanding Leadership” award, presented by the GM, 2012.

  • MMI Holdings
    • Cape Town Area, South Africa
    • Head of Finance: Metropolitan Retail
      • Jan 2007 - Jul 2011
      • Cape Town Area, South Africa

      Led maintenance of financial disciplines within the Division, and spearheaded new innovations and models across the Financial & Management Accounting areas, resulting in greater agility, ability to respond fast to changing needs.■ Key Responsibilities: General Management (strategic planning, budgeting, team management, operations); Financial Accounting & Maintaining Financial Disciplines (special focus on Expense Management, Budgeting and Forecasting); Financial and Operational Reporting; Product Pricing; Costing Modeling; Research, Financial Intelligence; Operational Performance & Long Term ProjectionsSPECIAL NOTES:■ Established a Management Accounting team to support management in achieving aggressive expense targets during rationalisation (highly valued by Executives);■ Implemented an activity based costing model. This resulted in a more agile department, able to respond fast to strategic shifts and product mix changes;■ Centralised the Financial Accounting function to provide better career prospects for the team, standardised practices; implemented major changes in Debt Collection processes, and introduced a ‘cost to recovery’ model;■ Developed and implemented a leadership programme to strengthen middle tier management.■ Awarded overseas bonanza trip by CEO for contribution to operational excellence.

    • South Africa
    • Food and Beverage Manufacturing
    • 300 - 400 Employee
    • Financial Manager: Meadow Feeds
      • Jun 2006 - Dec 2006

      Headed the full Financial function (including Working Capital Management, Financial Accounting, Financial Reporting, Taxation, Costing, HR and IT) and served on the Executive Team with a mandate to grow the business and to improve operational performance. Was pivotal in facilitating expansion in the Southern Cape with a new Feed Mill, setting up all Financial and Administration functions.

    • Assistant Financial Manager: County Fair Foods
      • May 2002 - May 2006

      Was promoted to Financial Manager and deployed to Meadow Feeds.

  • Henred Fruehauf Cape
    • Cape Town Area, South Africa
    • Regional Financial Manager
      • 1998 - 2003
      • Cape Town Area, South Africa

      Headed the Western Cape & Eastern Cape Financial functions. Was promoted consistently after starting out as Branch Accountant.

  • Air Namibia
    • Windhoek
    • From Cabin Attendant to Accountant
      • Jun 1991 - Jul 1997
      • Windhoek

      What a great start to life travelling the world and studying at the same time, and then to learn and report on the key drivers of airline profitability in a fiercly competitive industry.

Education

  • 2014 - 2015
    Graduate School of Business - University of Cape Town
    Master of Business Administration (M.B.A.) Executive Programme
  • CIMA
    Fellow of the Chartered Institute of Management Accountants
  • 1998 - 2003
    CIMA
    Associate of the Chartered Institute of Management Accountants
  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Commerce (BCom)
  • 1987 - 1989
    Windhoek High School

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Industry Focus. “Financial Services”

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