Bio
Experience
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Prometric Testing
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United States
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Test Center Manager
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Jan 2023 - Present
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United States
Serve as face of Prometric in test center. Support people who are taking life changing exams. Manage all aspects of testing facilities, financial practices and personnel and maintain set policies and guidelines to uphold the highest standards for exam integrity of Prometric and its testing clients.
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SIEMENS MEDICAL SOLUTIONS HEALTH SERVICES CORPO...
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Cary, North Carolina
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Contracts - Billings - Disputes
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Oct 2002 - Dec 2019
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Cary, North Carolina
Daily customer contact to create contracts and billings on a daily basis. Ensure disputes are resolved by month end. Monthly customer calls to ensure their needs are met and resolutions completed.
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Siemens Healthineers
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Cary, North Carolina
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SALES SUPPORT 4 – CONTRACT ADMINISTRATOR & DISPUTE COORDINATOR, 2006 – 2019
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Oct 2002 - Dec 2019
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Cary, North Carolina
Enterprising, resolution-driven contract billing, collections, and administrative professional with 10+ years’ experience in service, sales support, and office management with multinational corporation. Dedicated to timely and prompt conflict resolution with a focus on absolute customer satisfact...
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Teamleader - Contracts/Accounts Receivables
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Sep 1983 - Sep 2002
lead over 8-10 peers to ensure billings and accounts receivables were met on a monthly basis. Reported findings, spreadsheets to management on a monthly/quarterly basis.
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Education
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1993 - 1995North Carolina Wesleyan College
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1986 - 1989Center for Degree Studies
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