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Mary Shaffer is a seasoned executive assistant and office manager with expertise in administrative and technical tasks, communications outreach, event planning, and human resources management. She has 7+ years of experience in various roles, including Executive Assistant and Office Manager at Asklepios BioPharmaceutical, Inc. (AskBio) and Office Manager - Executive Assistant at Overbrook Presbyterian Church. She has also worked as a retail buyer, project manager, and teacher, and has developed skills in vendor management, product merchandising, sales coaching, and conflict resolution. Mary holds a Bachelor of Science degree in Secondary Education and Teaching from Kent State University and has completed coursework in peer mediation from John Carroll University.

Credentials

  • Google Forms Essential Training (2020)
    LinkedIn
    Jul, 2022
    - Apr, 2026
  • Understanding and Supporting LGBTQ+ Employees
    LinkedIn
    Jun, 2022
    - Apr, 2026
  • Understanding and Supporting ADHD Colleagues in the Workplace
    LinkedIn
    May, 2022
    - Apr, 2026
  • Building Connection and Engagement in Virtual Teams
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Icebreakers for Teams, Meetings, and Groups
    LinkedIn
    Apr, 2022
    - Apr, 2026

Experience

  • Asklepios BioPharmaceutical, Inc. (AskBio)
    • Upper Arlington, Ohio, United States
    • Executive Assistant and Office Manager
      • Jun 2021 - Present
      • Upper Arlington, Ohio, United States

      • Handles a wide range of administrative and technical tasks for the executives and team of the company’s Ohio office.• Supports the clinical and scientific staff to optimize office efficiency.

    • Office Manager - Executive Assistant
      • Nov 2013 - Jun 2021
      • Columbus, Ohio

      • Re-designed and improved communications outreach to current and prospective members, including direct mail, advertising, print, website, social media and audio content. • Provided administrative support to executives and governing body of the organization.• Customized and migrated legacy database to cloud-based management system which allowed members to interface, track member engagement and donate online. • Led the systemic update to VoIP phones from planning through deployment, decreasing monthly spending on telecommunications by 75%; trained end users.• Managed facility scheduling, contracts, security and operations for a 48,000 sq. ft. building. Implemented an intuitive online calendar program to optimize use of resources, which resulted in a broader audience reach and a savings of 10% of staff hours per month.• Created budgets and administered spending of $45,000 annually for the organization.

    • Partner
      • Aug 2007 - Dec 2015
      • Dublin, Ohio

      • Conceptualized and built my dream business to offer persons of all ages a “kid in a candy store” experience. In addition to community and offsite events, hosted 1,000 in-store parties and 10,000 children over a four-year period.• Developed company branding; managed online and direct mail marketing.

    • Spa Manager - Buyer - Training Coordinator
      • Jun 2007 - Sep 2013
      • Dublin, Ohio

      • Served as the retail buyer, including forecasting needs, vendor management, product merchandising and sales coaching. Phased out low yield products and launched new brands, resulting in a 40% increase in retail sales.• Organized execution of facility relocation with virtually no impact on operational hours.• Led the collaborative creation of enhanced spa services and methodical protocols, which resulted in greater consumer satisfaction and a 20% rise in service sales.• Coordinated agendas, speakers and team-building for monthly and annual employee development meetings and activities.• Managed human resources for a staff of fifty; primary interface with staff attorney.

    • Project Manager
      • Oct 2000 - Mar 2002
      • Dublin, Ohio

      • Built relationships with area event venues, which increased company’s preferred vendor status by 20%.• Created content for company marketing collateral.

    • Executive Administrative Assistant - Event Planner
      • Jun 1995 - Oct 2000
      • Dublin,Ohio

      • Orchestrated events including worldwide employee meetings, customer conferences, executive team tours and incentive trips for a corporation of 2,500+ employees.• Provided administrative support to corporate-level executive team and board of directors, which included coordinating schedules, arranging travel itineraries, and submitting expense reports.

    • Teacher
      • Aug 1991 - Jun 1995
      • Greater Cleveland, Ohio Area

      • Taught social studies and language arts to middle and high school students.• Established a peer mediation program in which students engaged in conflict resolution techniques, creating a more empowered and united student body.

Education

  • Kent State University
    Bachelor of Science - BS, Secondary Education and Teaching
  • John Carroll University
    Peer Mediation

Suggested Services

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Industry Focus. “Human Resources”

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