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Mary Reilly is a seasoned executive with 21+ years of experience in revenue analysis, employee management, and customer support. She has held leadership positions at FedEx Corporation and Sprint, where she drove revenue growth, improved customer satisfaction, and optimized business processes. Mary holds a Bachelor's Degree from Barry University.

Experience

  • FedEx Corporation
    • Greater Orlando, Florida, United States
    • Manager Invoicing Services
      • Nov 2002 - Present
      • Greater Orlando, Florida, United States

      Responsible for analysis of revenue processes for Worldwide accounts to ensure accuracy, efficiency and effectiveness.• Managed analysis of root causes of revenue process problems for assigned accounts to attain resolution through appropriate systems, technology, and methods. • Created performanc...

  • Sprint
    • Orlando, Florida, United States
    • Manager Recovery Services
      • Jun 1983 - Jan 1999
      • Orlando, Florida, United States

      Customer escalation and retention problem resolution; liason with Florida Public Service Commission; facilitate and spearhead ownership for all executive complaints within the State of Florida.Representative for corporate executive office responsible for ensuring customer satisfaction and retenti...

Education

  • 1995 - 1997
    Barry University

Suggested Services

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Industry Focus. “Management Consulting”

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