Bio
Experience
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FedEx Corporation
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Greater Orlando, Florida, United States
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Manager Invoicing Services
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Nov 2002 - Present
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Greater Orlando, Florida, United States
Responsible for analysis of revenue processes for Worldwide accounts to ensure accuracy, efficiency and effectiveness.• Managed analysis of root causes of revenue process problems for assigned accounts to attain resolution through appropriate systems, technology, and methods. • Created performanc...
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Sprint
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Orlando, Florida, United States
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Manager Recovery Services
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Jun 1983 - Jan 1999
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Orlando, Florida, United States
Customer escalation and retention problem resolution; liason with Florida Public Service Commission; facilitate and spearhead ownership for all executive complaints within the State of Florida.Representative for corporate executive office responsible for ensuring customer satisfaction and retenti...
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Education
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1995 - 1997Barry University
Suggested Services
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References
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