Experience

• 

  Town of Millis Massachusetts

  • Millis, Massachusetts, United States

  • Payroll Administrator, Finance Department

    • Aug 2023 - Present
    • Millis, Massachusetts, United States

• 

  Town of Natick Retirement System, MA

  • Natick, Massachusetts

  • Executive Assistant, Retirement Department

    • Aug 2022 - Mar 2023
    • Natick, Massachusetts

    -Assisted Director daily with critical functions, elevating issues or transferring to other department(s) as needed.-Assisted with processing payroll for 400 retirees. Included updating HR benefit deductions, AP, and reports.-Conducted orientations and educated new employees about the retirement system.-Prepared warrant and agenda for board meetings.-Processed monthly employee member contributions.-Excellent working knowledge of MA General Law Chapter 32.-Provided excellent customer service to over 400 retirees, 700 member employees, and public.

• 

  City of Attleboro Retirement System, MA

  • Attleboro, MA

  • Administrative Bookkeeper, Retirement Department

    • May 2019 - Jun 2022
    • Attleboro, MA

    -Assisted Director daily with critical functions, elevating issues or transferring to other department(s) as needed.-Processed payroll for 500 retirees for first half of employment. Backup for second half. Included AP, and reports. Electronically transmitted direct deposit and federal taxes.-Performed bookkeeping for retirement accounting. Included 15 pooled funds, bank and treasury reports, warrant, and receipts and disbursements. Emailed reports to Perac. -Processed weekly employee retirement contributions.-Attended retirement board meetings.-Excellent working knowledge of MA General Law Chapter 32.-Provided exceptional customer service to over 500 retirees, 800 employees, and public.-Maintained accurate retiree and employee files and statistics. Retrieved information to create reports.

• 

  Town of Wrentham, MA

  • Wrentham, MA

  • Senior Clerk, Treasurer/Collector's Office

    • Oct 2017 - May 2019
    • Wrentham, MA

    -Assisted Assistant Collector, Assistant Treasurer, and Finance Director daily with critical functions of department, as well as general office, administrative, and clerical duties. -Provided exceptional customer service. -Collected tax payments from public at counter, online, and by mail.-Balanced and reconciled daily payments and created deposit packets.-Cash drawer and payment maintenance.-Performed with working knowledge of MA General Laws pertaining to the Treasurer/Collector's Office.

• 

  Mansfield Public Schools

  • Mansfield, MA

  • Substitute: Paraprofessional, Teacher, and Office Assistant

    • Nov 2014 - Oct 2017
    • Mansfield, MA

    -Substituted in various schools, K-12th grade and preschool, in absence of teachers or paraprofessionals.-Substituted in preschool office in absence of Office Manager, administrative and clerical.-Monitored locked door for approved visitor entry at preschool. -Followed safety protocols and procedures in all schools.-Assisted teachers with classroom instruction.-Supported students academic, behavior, and social-emotional needs. Collected data.-Provided school-based, classroom, lunch, bus duty, arrival/dismissal, and recess supervision.

• 

  Various as seen below.

  • Various positions during career transition

    • Oct 2014 - Mar 2017

    After successfully managing Montione's Inc. for over twenty years, I began transitioning to a new career. I used my transferrable skills and knowledge, and gained new experience assisting people in the positions below. Some positions overlapped. While continuing to work as General Manager at Montione's Inc., I began to simultaneously work part-time at the Mansfield School District. This allowed me to assist others and learn new things, while taking the necessary action to properly close the business. This included informing employees and customers, direct selling the equipment, selling the facility, and finalizing legal and financial commitments with all bills and taxes paid. 25% profit was made by direct selling the equipment, as compared to what would have been 10% profit if sold by auction. -Mansfield Public Schools; Substitute Teacher, Paraprofessional, and Office Assistant; 10/2014 -10/2017.-Tri County Regional Vocational Technical High School; Substitute Teacher; 3/2017 - 10/2017.-Benchmark Senior Living; Dining Room Server; summer 2017.-Hilliards Chocolate; Office, retail, production; 6/2016 - 3/2017.

• 

  Montione's Inc. (aka Montione's Biscotti Bakery)

  • Norton, MA

  • General Manager

    • 1988 - Aug 2015
    • Norton, MA

    -Managed daily operations of small fast-paced food service business that manufactured and shipped product nationwide. -Exceptional customer service for both small and corporate customers including Coffee Connection Boston (1st customer), Starbucks, Sysco Boston, and Sodexo Foodservice.-Advocated for and gave back to community and charity causes with product related events. Included fundraisers for local food pantries, New Hope, Boston Childrens’ Hospital (Cardiology), American Diabetes Association, Mass General Hospital (Brian Silber Spine Center Clinic and Breast Cancer Center), Joe Andruzzi Foundation, Boy Scouts, Senior Citizens, book readings, and library story times.-Certified Woman Owned Business in Massachusetts. Met MA government criteria including incorporating business and completing third party audit.-Created audit tool for third party audit. Score exceeded federal guidelines. Used for facility audits and training.-Maintained equipment and facility of semi-automated operation.-Managed e-commerce website, as well as email communications, and social media.-Wrote educational children’s book in conjunction with fund raiser for the American Diabetes Association.-Business named Best of Boston, and featured on Boston WCVB Channel 5 Chronicle.