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Bio

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Mary Mitchell is a seasoned professional with extensive experience in document management, leadership, and business development. She has worked in various roles, including AV Creative at Paragon Workplace Solutions, Document Design Specialist at RPC- law firm, and Team Leader Evening Shift at Linklaters. Mary has also held positions in the music industry, including Personal Assistant to booking agents and company secretary for music agencies. She has a strong background in design, marketing, and sales, with a keen eye for detail and a talent for creative problem-solving.

Experience

    • AV Creative
      • Mar 2024 - Present
    • United Kingdom
    • Law Practice
    • 700 & Above Employee
    • AV creative
      • Jan 2020 - Mar 2024

      Producing RPC's first podcast Insurance Covered, which has gone from strength to strength, celebrating it's 100th episode at the end of 2023. From recording to editing and publishing, I now produce 2 more podcasts, for RPC, The Work Couch and Money Covered. Also producing video content for LinkedIn and Instagram for our products and events including social media animations and videos. Filming in our on-site studios using green screen and graphic animation techniques.

    • Creative Designer
      • Nov 2011 - Jan 2020

      Designing brochures, pitches, posters, invitations, event materials for print. Creating interactive PDFs and social media posts, banners for website and email communications and presentations

    • Document Design Specialist
      • Nov 2011 - 2019

      I set up the design team within Document Production and Design, training the team inIndesign, Photoshop and Illustrator. Created templates for the firm’s new brand identity inWord, Powerpoint and Indesign, working closely with brand designer and businessdevelopment. Created pitch template in Powerpoint for use on Ipad presentations, whichproved extremely successful in impressing clients and bringing in new business.Undertook the rebranding of all client-facing documentation and brochures. Developednew processes to ensure that brand identity was adhered to within the department andbusiness development, and set up process for a full staff photo library creating all requiredformats for use in print and web. Created bespoke designs for one-off marketingproducts, pitches and presentations taking briefs from internal and external clients,creating professional presentations with complex animations and winning several firmrecognitions for my innovative work. Also acted as general trouble-shooter for thedepartment, fixing issues and problematic documents and advising the best course ofaction to the team

    • Document Production & Design
      • Nov 2006 - Nov 2011

      Worked as an evening shift operator but specialised in co-ordinating projects within thedepartment, designing and writing new procedures, creating, testing and developing newtemplates for publications first in Word/Powerpoint, then later in Indesign. Once thetemplates were fully operational, I designed all training materials and delivered all trainingmodules. During 2010 A&O underwent a full rebranding of their marketing andpublications materials. Acting as the DP project leader for the rebrand project, I workedclosely with the Design team and the Brand Manager over several months to develop thenew templates. I then designed training materials and modules that were implementedglobally. Using my newly gained Creative Suite skills in Indesign, Photoshop and IllustratorI also co-ordinated and advised on the rebranding process throughout the department,delivering training where necessary. I received the “Star of the Month” award twice, as wellas numerous smaller awards for my efforts in this role.

    • Night Shift Supervisor
      • Aug 2004 - Nov 2006

      Supervising the workflow on the Night Shift, receiving work from fee earners, arrangingfor work to be sent to outsourcing company in India, liaising with both regarding deadlinesand expected arrival of work. Managing database and ensuring all work correctly loggedand tracked. Supervising all staff on the shift, dealing with staff issues, holding teammeetings, composing minutes and attendance notes. Recognising the teams trainingneeds and where appropriate arranging training. Also gathering feedback on staff andcomposing and delivering appraisals to all Night Shift staff. Involved in disciplinaryproceedings, interviewing candidates for all night shift vacancies.

    • United Kingdom
    • Law Practice
    • 700 & Above Employee
    • Training coordinator
      • May 2000 - May 2002

      Assessing operator’s training needs, creating schedules and training timetables. Draftingall training manuals, creating and delivering training presentations on all aspects ofdocument production. Trained all temporary staff to Linklaters exacting standards. Alsoinvolved in the planning and implementation of a successful pilot scheme to haveoperators work from home – trained all homeworkers, team leaders and supervisors. Alsoacted as a helpdesk for lawyers.

    • Team Leader Evening Shift
      • Aug 1997 - May 2000

      Supervision of large team of Evening Shift operators, dealing with incoming and outgoingwork, troubleshooting, innovating and implementing new procedures including theproduction of a procedures manual, dealing with resourcing and staff issues. Also workedon Day and Night shifts. Trained all new recruits in housestyle, templates, workingprocedures, health & safety issues. Also a first aider.

    • Personal Assistant
      • Jul 1995 - Aug 1997

      Audio/typing correspondence and documents, arranging travel and meetings, personalcorrespondence, general office duties. Also part of the TLS (Trainee Legal Secretaries)training programme which involved teaching all aspects of legal and secretarial duties toyoung trainees (17-20 year olds) and training on the Next Step computer system.

    • Personal Assistant
      • Aug 1992 - Jul 1995

      Assistant to Peter Nash, booking agent and company secretary for this musicbooking agency.Dealing with day-to-day problems encountered by bands on the road, liaison betweenpromoters and managers, applying for relevant work permits, drafting of all contracts fromdeal memos, arranging hotels, trave...

    • Personal Assistant
      • Jun 1987 - Aug 1992

      Various positions at Record Companies such as Arista. Polydor, London, China and Empire, MCA, Island and Warner, mainly in Television and Radio promotions and marketing. Also worked for several managers including Billy Gaff, who at the time owned the Marquee Club and Marquee Cafe.

    • Personal Assistant
      • Jul 1984 - Jun 1987

      PA to three booking agents, arranging UK and European tours for major recording artists, including Iron Maiden, Guns n Roses, Wasp, Motley Crue, Terence Trent D'arby, Hugh Masekela, Aswad, Steel Pulse, The Fall, Metallica, Frankie Goes to Hollywood, Deacon Blue, Pulp, Suede, and many more.

    • Personal Assistant
      • Jun 1983 - Jun 1985

      Secretary to resident interior Designer.

Education

  • Bruton School for Girls

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