Experience

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  Interim Management

  • Latin America & Caribbean

  • Corporate Development & Chief of Staff

    • Jul 2011 - Nov 2023
    • Latin America & Caribbean

    Connector of people, programs, and information to integrate, influence, partner, and foster strategic trusted advisor relationships for C-Suite executives (CEOs, COOs, CFOs, CIOs), Boards, leaders and all levels of management.Comfortable navigating ambiguity and change, confidently offering creative solutions and managing conflict, in a frequently changing environment.Growth mindset with a continuous curiosity to understand the why, challenge the status quo, and constantly seek to improve and refine programs, projects, processes, relationships, and culture in order to support the strategic goals of the organization.Analytical with high judgement, structured thinking, and problem-solving skills to ensure solutions for the highest opportunity areas. Creative problem solver with a passion for innovation and ability to develop new programs and processes. Anticipate stakeholder needs and deliver with clarity operationalizing project plans, designing new solutions, and building capability through innovation and continuous improvement.CPG / Manufacturing / Retail Logistics / Telecoms / FinTech / Mobile / Financial Services / Retail / Private Equity - Digital Talent, People Strategy, Process Transformation and Creating 'High Performance Cultures': Top Performer HiringHuman Capital Talent Strategy for Attraction and Retention of Dynamic Workforces'Total Rewards' Plan and Program Design for Compensation and Benefits'High Potential' Models of LeadershipCareer and Talent TracksVitality Curve Performance ReviewsDigital TransformationTechnology Implementations and Solutions (ERP, CRM, HRMS, HRIS)Branding Employer of ChoiceM&ABPO and Re-engineering

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  Caribe Juice Inc.

  • Virginia, United States

  • Human Resources Director

    • Nov 2020 - Apr 2023
    • Virginia, United States

    Head of HR responsible for HR operations, talent acquisition, talent development, performance management, compensation and benefits, and culture.Collaborating on the strategic delivery of HR services to the organization’s national workforce and leadership team to promote an agile environment that challenges, rewards and stretches innovative ideas and a “one team” philosophy.Transform the Human Resources function to support the achievement of the business goals, accomplished by defining human capital requirements and programs, and partnering and aligning with management to design and implement the programs in all areas including recruitment, retention, assessment, total rewards, workforce planning and change management.Development and execution of human resource strategies, policies, processes and metrics in alignment with best practices.

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  GCS International, LTD

  • Dominican Republic

  • Human Resources Director

    • Mar 2018 - Nov 2020
    • Dominican Republic

    Member of the executive team for this hypergrowth Fintech in mobile payment and agent banking solutions during an international expansion phase of development requiring a rapid hands-on approach to implementation of a Human Capital strategy to support business growth in the LatAm region.Built out a first-class HR function, certified by Great Place to Work, supporting this highly ambitious Fintech business. Led a full spectrum of HR Advisory areas, driving key topics such as Organizational Development, Employee Engagement, Talent Development and Recruiting pipeline adapting a Commercial mindset to achieve significant growth.

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  Banco del Progreso

  • Dominican Republic

  • VP Human Resources / Corporate Development

    • 2009 - 2011
    • Dominican Republic

    Member of the executive team during a transformational phase for the Bank, responsible for leading all aspects of the Human Resources and Corporate Development areas supporting 56 branches of 1,500+ employees.Positioned the Bank on the “Most Admired Companies” country ranking. In partnership with management established a Human Capital strategy, assessed the HR function, identified critical gaps in capabilities and setup best practice HR processes for recruiting, employee engagement, workforce planning and training programs. Oversaw compensation, benefits, performance management, employee relations, governance, grievance, mobility, and established policies and procedures. Designed and managed employee relations, internal communication and social responsibility initiatives. Instilled recognition platforms, customized career paths, launched fast track programs for Young Leaders and High Potentials. Alongside Stephen Covey established an onboarding process, an annual keynote conference for leaders and the executive team succession plan.Recursos Humanos, RRHH, Desarrollo Organizational, Capacitacion, Compensacion, Reclutamiento, Directora de RRHH, Bilingüe

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  Independent Financial Centre of the Americas

  • Dominican Republic

  • Human Capital

    • 2005 - 2009
    • Dominican Republic

    Led the strategic plan and design of 24 Human Capital workstreams for the US$1.2 billion privately operated Independent Financial Centre of the Americas including a shared services operating model, employment value proposition and employer brand.Planned the pool of talent, workforce projections and global education alliances to generate qualified candidates scaling 25 years with a working population of 26,000 (engineers, bankers, accountants, analysts) in various industries: Financial Services, Stock Exchange, Real Estate, Hotel and Ocean Club Complex, Residential Housing, Utilities, Water Treatment, Telecom, Transportation Infrastructure, International Regulatory Body.

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  TK and Associates (now H&R Block)

  • Canada and the Caribbean

  • Finance & Administration

    • 2001 - 2005
    • Canada and the Caribbean

    Provided a full range of accounting, business consulting and human resources outsourcing services for a portfolio of 300 clients.

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  Zurich Insurance Company Ltd.

  • Toronto, Canada Area

  • Business Transformation and Change Management

    • 1995 - 2001
    • Toronto, Canada Area

    Member of the Commercial Insurance senior management team providing customer-focused leadership in enterprise-wide initiatives facilitating organizational change, reducing expenses and stimulating business development.

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  PwC

  • Process Reengineering

    • 1992 - 1995

    Member of the initial launch of PWCs "Change Integration" division developed to assist clients in process re-engineering efforts.

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  United Nations

  • HR and Technology

    • 1990 - 1992

    Worked collaboratively on various change management, organizational design and workforce planning initiatives.