Experience

• 

  AFM - Pilot Training Industry Market Intelligence Platform

  • Client Relations Executive

    • Nov 2021 - Jan 2022

    As a Client Relationship Executive of AFM.Aero, I helped clients in signing up for our digital platform which offers services such as: Global Advertisement, Market Intelligence, and our unique Market Database - which are all focused on the Pilot Training Sector.My roles involved end-to-end support. This included:- Setting up meetings with potential clients- Presenting and pitching our platform and services- POC for any inquiries and assistance- I was also in charge of setting up membership accounts for clients who decide to onboard- In charge of creating and maintining database of clients and members- Lastly, was responsible for overall support and maintining relationship with all clients

• 

  Aviationfly - Connecting the Pilot Training Ecosystem

  • Client Relations Executive

    • Jan 2020 - Jan 2022

    As a Client Relations Executive for Aviationfly, my roles included:For Pilot Students:- Answer inqueries regarding Pilot Training, Requirements, and Licenses- Provide consultation for students every day through messaging apps, email, and call- Help Pilots by introducing Line Training and Type Rating programs- Connect students with partner schools, and assist them with signing up- Responsible for keeping good relationship with hundreds of aspiring pilots from across the globeFor Clients and Vendors:- Help onboard, support, and manage Pilot Schools and Vendors from across the globe- Provide overall support to clients in branding and lead acquisition- Responsible for maintining good client relationships and was the main POC for our partner Flight SchoolsFor Courses offered:- In charge of company Learning Management System (LMS) and course creation- I supported the end-to-end process which included: - Researching and paraphrasing all course content - Planning course outline - Creating the actual courses - Creating materials - presentations and animations - Editing, voiceovers, and quiz creation- Was responsible for onboarding vendors which offer courses and practice tests - This included meeting with potential partner vendors, guiding through the platform, discussions on integrating them into our website, up to negotiating course price and commission rates for our company- Main POC for all partner vendorsAccomplished work: https://www.aviationfly.com/courses/Other Internal Roles:- Help manage company database & CRM System- Led my role's process improvement and automization- Helped develop company chatbot for live chatting and collecting lead information from website visitors- Set up and managed email marketing through daily email blasts- Trained colleagues and new hires

• 

  Willis Towers Watson

  • Philippines

  • Talent Acquisition Associate

    • Jul 2019 - Dec 2019
    • Philippines

    𝐖𝐢𝐥𝐥𝐢𝐬 𝐓𝐨𝐰𝐞𝐫𝐬 𝐖𝐚𝐭𝐬𝐨𝐧 𝐢𝐬 𝐨𝐧𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐭𝐫𝐮𝐬𝐭𝐞𝐝 𝐠𝐥𝐨𝐛𝐚𝐥 𝐚𝐝𝐯𝐢𝐬𝐨𝐫𝐲, 𝐛𝐫𝐨𝐤𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐭𝐡𝐚𝐭 𝐡𝐞𝐥𝐩𝐬 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐟𝐫𝐨𝐦 𝐚𝐥𝐥 𝐩𝐚𝐫𝐭𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐭𝐮𝐫𝐧 𝐫𝐢𝐬𝐤𝐬 𝐢𝐧𝐭𝐨 𝐚 𝐩𝐚𝐭𝐡 𝐟𝐨𝐫 𝐠𝐫𝐨𝐰𝐭𝐡- End-to-end recruitment for Business Process Team (from sourcing to offer creation/extension) - Involved in Client-Facing and Stakeholder Management - Ensured good candidate experience throughout their application process - Coordinated with different Vendors for company hiring needs - Initiated intake meetings with managers to calibrate on hiring strategy - Provided weekly reports on hiring status - Was entrusted to take over one of the Lead Recruiters in the interim upon her resignation – including Campus and Corporate Hiring

• 

  Willis Towers Watson

  • Philippines

  • Talent Acquisition Intern

    • Sep 2018 - Jan 2019
    • Philippines

    - Handled end-to-end recruitment (sourcing - offer creation and extension) - Exposed in hiring both tech and non-tech roles - Sourced candidates through different recruitment platforms - Administered exams and assessments to candidates - Maintained Databases and Provided Weekly Reports - Participated in the Team’s Meeting to aid in the initiatives and strategy planning - Closed more than 20 headcount as an intern (Interns, Project Hires, FTEs)

• 

  Novartis

  • Philippines

  • HR Intern

    • May 2018 - Aug 2018
    • Philippines

    𝐍𝐨𝐯𝐚𝐫𝐭𝐢𝐬 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐬 𝐭𝐨𝐩-𝐧𝐨𝐭𝐜𝐡 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐅𝐢𝐥𝐢𝐩𝐢𝐧𝐨 𝐩𝐞𝐨𝐩𝐥𝐞 𝐛𝐲 𝐩𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐦𝐞𝐝𝐢𝐜𝐢𝐧𝐞𝐬, 𝐠𝐞𝐧𝐞𝐫𝐢𝐜𝐬 𝐚𝐧𝐝 𝐞𝐲𝐞 𝐜𝐚𝐫𝐞 𝐝𝐞𝐯𝐢𝐜𝐞𝐬- Responsible for enrolling employees to their respective trainings and seminars - Responsible for the payments and billings of all company training-related events - Assisted in all company meetings and occasions - In charge of all documentation, logistics, leg-work, venue and materials - Provided support in ensuring the smooth flow of the events