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Mary Ellis Ford profile image

Mary Ellis Ford

MEMBER SERVICE CONSULTANT III at MAX Credit Union
Intro Book
Experienced banking professional with expertise in customer service and financial guidance.
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Location
Prattville, Alabama, United States, US
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Bio

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Mary Ellis Ford is a seasoned banking professional with 3+ years of experience as a Member Service Consultant III at MAX Credit Union, where she provides expert customer service and financial guidance to individuals and businesses. She has also held roles at Fire Police City County Federal Credit Union, Lincoln Financial Group, iAB Financial Bank, Salin Bank, Sandlian Management, and Norwest Banks/Wells Fargo.

Experience

  • MAX Credit Union
    • United States
    • MEMBER SERVICE CONSULTANT III
      • Jun 2021 - Present
      • United States

  • Fire Police City County Federal Credit Union
    • United States
    • Member Advocate
      • Jul 2019 - May 2021
      • United States

  • Lincoln Financial Group
    • Fort Wayne, Indiana
    • Technical Support Analyst
      • Jun 2018 - Jun 2019
      • Fort Wayne, Indiana

  • iAB Financial Bank
    • Branch Specialist
      • Jun 2014 - Jul 2016

      Assist consumer and business customers in their selection of various accounts, products,and financial services. Process wires, address changes, check and deposit slip ordering. Assist with opening new deposit accounts and perform teller duties which includes receiving and processing customer transactions. Promotes effective customer service by answering customer questions, investigates and corrects errors and resolve problems or other issues.

  • Salin Bank
    • Assistant Bank Manager
      • Aug 2002 - Dec 2013

      *Sales: Cross Selling bank products, Processing Loans*Operations:  Safety and security of banking center,  Keeping bank in compliance with federal guidelines, Balancing and staying within cash limits*Staff Coaching:  Monthly one-on-one sessions with staff regarding product knowledge and customer service*Customer Service:  Servicing customers with new accounts, lines of credits, Mortgages and Personal loans

  • Sandlian management
    • Property Manager
      • May 1996 - Aug 2002

      *Sales: Selling company products, Renting storage space*Office Management: Daily operation of business,*Customer Service, Deposits *Accounting, Purchasing

  • Norwest Banks
    • Vault Teller
      • Jun 1992 - Nov 1993

      Norwest Banks/Wells Fargo*Sales*Customer Service*Purchasing, Data Processing*Handling large amounts of   monies

Education

  • 1985 - 1988
    Alabama Agricultural and Mechanical University
    Bachelor of Science (B.S.), Business Administration and Management, General
  • 1983 - 1985
    Concordia College-Selma
    Associate's degree, Business Administration and Management, General

Suggested Services

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Industry Focus. “Financial Services”

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