Experience

• 

  Blue Cross Blue Shield Of Massachusetts

  • Centralized Business Unit Coordinator, Provider Enrollment
• 

  Blue Cross Blue Shield of Massachusetts

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Enrollment and Maintenance Processor, Provider Operations

    • Mar 2022 - Present

    Enroll contracted healthcare providers in the BCBSMA network

  • Directory Accuracy Processor, Provider Operations

    • Jun 2017 - Jun 2022

    Key survey responses from online/phone survey into central provider database and related research projects (out-of-date phone numbers, license status)

• 

  Kohl's

  • Hingham, Massachusetts

  • POS Associate

    • Jun 2016 - Apr 2020
    • Hingham, Massachusetts

    Process customer purchases, store credit applications, loyalty program applications, store credit card payments, and merchandise returns/exchanges

• 

  Infinata

  • Greater Boston Area

  • Office Admin/Data Researcher

    • Jul 2014 - Apr 2017
    • Greater Boston Area

    Researched and updated company university profiles in assigned queue (400+ profiles) supporting subscriber database, BioPharm InsightPerformed subscriber requested research assignments/data updates Entered/updated upcoming event catalysts from bank reports (6 -15 reports/week) to relevant drugs i...

• 

  Massachusetts Institute of Technology

  • Cambridge, MA

  • Administrative Assistant, Francis Bitter Magnet Laboratory (CONTRACT)

    • Jun 2012 - Feb 2013
    • Cambridge, MA

    Entered financial tracking information supporting Laboratory Director, (3) Principal Investigators, and technical operations team in departmental database, purchase/reimburse requests into SAPWeb, travel expense reports into ConcurPrepared invoices for approval and processingAssisted with monthly...

• 

  Columbia Buick Pontiac GMC

  • Hanover, MA

  • Showroom Reception

    • May 2010 - Jun 2010
    • Hanover, MA

    Answered all incoming phone calls to dealership, paged requested department/individual, routed calls to voicemail or took written messageMaintained Used Car profile folders Processed customer photo calendar orders (transferred photo from camera, uploaded photo to vendor site and entered customer ...

• 

  Berklee College of Music

  • Greater Boston Area

  • Administrative Assistant/Department Coordinator

    • Mar 1997 - Apr 2009
    • Greater Boston Area

    Provided comprehensive administrative support to department chair, over 20 faculty members (FT, PT, and adjunct), and 125+ music education students (position originally supported both Music Education and Liberal Arts – 2 department chairs, 50+ faculty, and 2000+ students)Coordinated meetings and ...

• 

  Office of Martin Dennehy

  • Greater Boston Area

  • Tax Preparer (PT, SEASONAL)

    • Jan 2005 - Apr 2008
    • Greater Boston Area

    Prepared income tax returns for individuals, partnerships, and corporations using E-file or mail submissionInterviewed clients and reviewed client tax recordsFielded telephone inquiries and kept detailed in-house records.

• 

  Marshall & Ilsley (M&I) Support Service...

  • Braintree, MA

  • Proof Operator (PART-TIME)

    • Oct 2001 - Aug 2004
    • Braintree, MA

    Prepared incoming documents for imaging and logged incoming work delivered via courierKeyed and balanced imaged workAnalyzed documents for errors and created/delivered error reports to banks

• 

  Berkshire Record Outlet

  • Lee, MA

  • Order Processor/Sales Clerk

    • May 1993 - Aug 1995
    • Lee, MA

    Fulfilled customer mail/phone ordersAnswered and directed or processed incoming order-line callsCollaborated with other employees to run the retail store and partnered inventory maintenance effortsCreated a credit card processing and shipping manifest at the end of each day