Bio
Credentials
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CASE
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Experience
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Director, Global Accounts
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Oct 2009 - Oct 2020
Proudly and successfully represented Omni Hotels & Resorts to group clients seeking quality service and great experiences, at the collection of Omni Hotels & Resorts.
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Manager, Midwest Regional
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Mar 2008 - Sep 2009
Worked with associations, corporations and 3rd/multi-management companies in IL, MI, MN, OH, IN to bring groups to New Orleans.
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Director, National Accounts
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Jul 1990 - Jul 2007
Director of National Association Accounts, June 1999-July 2007,Senior Account Executive, July 1990-June 1999Managed national association group business on behalf of Marriott and Renaissance Hotels. Exceeded revenue and room night goals from 107%-167%. Strategic problem solver, while maintaining integrity and remaining fiscally responsible. Respected, knowledgeable resource for customers and company associates.
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Corporate Sales Manager and Executive Meeting Manager
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Nov 1987 - Jul 1990
Executive Meeting Manager:Responsible for comprehensive planning for corporate and association executive meetings. Focused on short term business. Corporate Sales Manager:Developed and managed corporate group business focused on management, accounting and training meetings.
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Sales Account Manager, Sales Manager and Account Research Coordinator
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Apr 1985 - Nov 1987
Senior Account Manager:Managed mid tier Midwest accounts, generating new group business for Marriott Hotels and Resorts.Sales Manager: Co-shared national association accounts and managed all meetings excluding Annual. Exceeded sales goals by prioritizing and coordinating sales efforts and activities with three National Directors.Account Research Coordinator:Qualified new business opportunities in corporate and association markets through telemarketing 500 accounts.
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Account Manager, Catering Sales Manager and Concierge
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Jun 1982 - Apr 1985
Account Sales Manager:Promoted from Catering Sales Manager, solicited local and state corporate and association businessCatering Sales Manager:Promoted from Concierge. Responsible for coordination of meetings and events.Concierge:Developed Concierge position for hotel.
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Education
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1978 - 1982Western Michigan University
Bachelor of Science, Geography/Marketing/Tourism -
1974 - 1978Douglas MacArthur High School
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