Bio
Credentials
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CPPS
Certification Board for Professionals in Patient Safety (CBPPS)Mar, 2021- Apr, 2026 -
Certified Professional in Healthcare Quality® (CPHQ)
National Association for Healthcare Quality (NAHQ)Apr, 2021- Apr, 2026 -
Fellow American College Heath Care Executives | FACHE
American College of Healthcare ExecutivesDec, 2016- Apr, 2026 -
RN, Massachusetts
MA Department of Public HealthAug, 2021- Apr, 2026 -
RN, Maryland (Compact State)
MD Board of NursingAug, 2020- Apr, 2026 -
RN New York
NYS Department of Education, Office of ProfessionsMay, 2013- Apr, 2026 -
Certified Professional in Patient Safety (CPPS)
Certification Board for Professionals in Patient Safety (CBPPS)Mar, 2021- Apr, 2026 -
Basic Life Support for Healthcare Providers (BLS)
American Red CrossOct, 2019- Apr, 2026
Experience
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Berkshire Health Systems
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Pittsfield, Massachusetts, United States
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Orthopaedic Service Line Administrator
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Aug 2021 - Present
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Pittsfield, Massachusetts, United States
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director, Project Integration Managemant
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Jan 2015 - Sep 2020
Led a broad range of initiatives for health system C-Suite executives in support of hospitals, strategy officer, clinical officer, and CMO to include service integration, multi-hospital contract consolidation, service line management, physician contracts, new service line development, business planning, and plan execution. Planning incorporated strategy, efficiency, quality outcomes, and patient experience. Managed the BPCI program at 4 hospitals and supported population health initiative ACO/CIN. Lead administrator to CMO to support 2 service lines, including contract renewal, performance measures and execution of colorectal and GYN-Oncology service lines. Developed approach to integrating system goals with clinical and business performance metrics for service lines (GYN-oncology, colorectal, orthopedics). Developed business plans for a minimally invasive center of excellence and digestive health center. Led implementation and managed physician contracts in developing minimally invasive center of excellence at 2 hospitals, and contract renewals for ortho, GYN-oncology, and colorectal service line agreements. Lead support for 2 RFPs that achieved goals for single providers of ED physician services and of Laboratory/Pathology services. Achieved goals of standardization, aligning performance metrics, and cost efficiencies. Achieved public recognition through US News and World Report high performing surgery and SRC Accreditation in Minimally Invasive Surgery.
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Director, Clinical Transformation
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May 2013 - Dec 2014
Provided lead support to system CEO and Vice President for Strategy and Chief Integration Officer for developing NY Capital Region's first ACO/CIN (IHANY). Supported JV Board and Committee formation, inclusive of 3 health systems and multiple physician groups. Collaborated with the JV team to develop, submit, and secure CMS MSSP contract and supported transition to operations. Led and/or supporting a variety of project work in cancer strategic plan, LeapFrog survey, compliance annual work plan, risk services transition to online event reporting, and pharmacy efficiency work plan. Provided oversight to policies and procedures for clinical and administrative policies for 4 hospitals and the health system. Developed a system-wide council to integrate common business and administrative policies and consolidated acute care processes into a single council.
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St. Peter's Hospital
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Albany, New York, United States
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Director of Rehabilitation Services
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Sep 2004 - May 2013
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Albany, New York, United States
Provided management oversight for rehabilitation services at hospitals, inpatient IRF, outpatient, and ambulatory sites including a Spine Center and ALS Regional Center. Developed and managed the Spine Center contract. Led department though system merger-related changes, managed physician and student education contracts, and led improvements in revenue cycle activities, including registration and charge capture for therapy professional services. Successfully met all regulatory surveys, administrative and fiscal goals in a team-based environment.
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Albany Medical Center
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Albany, New York Metropolitan Area
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Practice Administrator - Neurosciences Institute
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2003 - 2004
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Albany, New York Metropolitan Area
Practice administrator for Neurosciences Institute, including neurosurgery, neurology, physiatry at tertiary teaching facility with specialized programs in Alzheimer's research, GE collaboration, Movement Disorders, Epilepsy, and diagnostic testing.
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United States
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Hospitals and Health Care
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700 & Above Employee
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Assistant Vice President, Neurosciences
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2001 - 2002
Assumed newly created administrator role to advance strategic plan to further expand neurosurgery and neurology program at a 900-bed tertiary teaching hospital. Developed business plan, secured facility space planning and secured contract for adding a gamma knife. Led programmatic initiatives to drive CME for neurosurgical conferences, and other initiatives to advance epilepsy, movement disorders, deep brain stimulation, and epilepsy monitoring.
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Executive Director/AVP Cardiovascular Services
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1996 - 2001
Recruited from corporate planning to operations to grow Washington Heart / cardiovascular service line in cardiac surgery, interventional and non-interventional cardiology, vascular surgery. Advanced programs to grow open heart market share by 3% (2,900 open heart surgeries), 1.3% cardiac catheterizations (15,600 per year). Established a new international heart office, advanced LVAD program, guided imagery program for 10 cath labs, CME for physician cath conferences. Supported the CON and regulatory strategy to strengthen patient outcomes and market position.
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Medlantic Healthcare Group (currently MedStar Health)
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Washington DC-Baltimore Area
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Director Business Planning
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1995 - 1996
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Washington DC-Baltimore Area
Led project work for a Medical Staff Plan and Outpatient GI Lab (Washington Hospital Center), outpatient rehab network (National Rehabilitation Hospital), planning support for sub-acute long term care, home health and consumer market research. Provided analytic support to the merger of Medlantic Healthcare Group with Baltimore-based Helix Health to form Medstar Health.
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Medlantic Healthcare Group (inc)
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Washington DC-Baltimore Area
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Senior Associate
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1991 - 1995
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Washington DC-Baltimore Area
Provided industry and local analytic research on a variety of health system services, including hospital-based, outpatient-based, primary care, and home health care. Developed VNA of Washington DC business plan to secure full affiliation with the health system. Lead staff developing Primary Care Network Business Plan, identifying the inaugural site with operational support to secure site and establish operations. Staff to Executive Steering Committee for 900-bed hospital strategic plan. Lead staff to the Ambulatory Care Task Force of the strategic plan.
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Duke University Health System
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Durham, North Carolina, United States
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RN - Neonatal Intensive Care
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Sep 1988 - May 1990
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Durham, North Carolina, United States
Charge & Staff RN, Weekends while in grad school.
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King Faisal Specialist Hospital and Research Centre (Gen. Org.)
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Riyadh, Saudi Arabia
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RN Manager, Intensive Care Nursery
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Jun 1984 - Jul 1988
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Riyadh, Saudi Arabia
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Duke University Health System
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Durham, North Carolina, United States
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Pediatric Intensive Care Nurse
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Aug 1983 - May 1984
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Durham, North Carolina, United States
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Ministry of Defense and Aviation
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Tabuk, Saudi Arabia
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Registered Nurse
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Jun 1982 - Jun 1983
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Tabuk, Saudi Arabia
King Abdul Aziz Military Hospital | Whittaker Corporation contract with Ministry of Defense & Aviation (MODA), Kingdom of Saudi Arabia
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Duke University Health System
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Durham, North Carolina, United States
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RN - Neonatal Intensive Care
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Jul 1980 - May 1982
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Durham, North Carolina, United States
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Education
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1988 - 1990University of North Carolina at Chapel Hill
Master of Science in Public Health, Health Policy and Administration -
University of Connecticut
Bachelor of Science - BS, Nursing Science
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