Experience

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  Aujan Coca-Cola Beverages Company (ACCBC)

  • Food Safety and Quality System Manager

    • Feb 2015 - May 2020

    • Ensuring the company’s Quality System is up-to-date and meeting the requirements of ISO 9001:2015, ISO 22000 which was replaced by FSSC 22000 Ver 5.• Ensure the company’s certification against ISO 9001:2015, FSSC 22000 are current and valid (Audits were conducted by BSI)• Ensuring the plant is meeting the company requirements of Aujan/Coca-Cola when it comes to health/safety and environmental aspects.• Ensuring the plant is meeting the food safety requirements and specifications as per Aujan/Coca-Cola and local regulations ( Yearly audits conducted by GAO(Global Auditing Organization), Coca-Cola).• Conducting internal/external audits and Management Review meetings as per set schedule and presenting professional reports on quality/quality systems and current projects as per ISO and FSSC requirements.• Liaise with Production and Quality departments on various food safety requirements and its proper implementations throughout the plant.• Ensuring that the company quality and system requirements, from receiving ingredients to finished products, are met in the production processes and meeting local regulations.• Investigate and report to direct managers the root cause of Quality Problems and presenting Monthly report to Aujan and Coca-Cola.• Food safety Leader for plant food safety implementations and over viewing its implementation process throughout the company as per FSSC 22000• Managing and collecting data from production and environmental recycling facility on a monthly basis and reporting the data back to Aujan and Coca-Cola• Active team leader and conducting training during FSSC project implementation • Successfully managing and leading "Re-use/ Water Saving Project" achieving high saving in water usage from depleted underground well, RO (Reverse Osmosis) running time and chemical usage.

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  Morgan A M&T Australia

  • Quality Assurance & Environmental Manager

    • Nov 2007 - Nov 2012

    •Ensuring the company’s current Quality System is up-to-date and meeting the requirements of ISO 9001:2008.•Ensure the company’s certification against ISO 9001:2008 is current and valid.•Conducting internal/external audits as per set schedule on ISO and EHS14001. The audits cover all company’s department and suppliers and writing a technical report after each audit•Conducting Management Review meetings for top managements and presenting professional reports on quality and quality systems.•Managing Quality Assurance Department and ensuring inspection of goods is carried out as per the company specification and requirements. •Liaise with production on quality issues and how to improve processes.•Liaise with contractors and suppliers on company’s specification and requirements.•Liaise with customers when resolving quality issues and in response to their queries.•Investigate and report to direct manager the root cause of Quality Problems and presenting Monthly report summarizing the source of problem and solutions.•Project Leader for Operational Excellence Program, conducting training and over viewing its implementation process throughout the company.- ERP implementation and creating procedures/instructions for its processes.

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  Charles Patisserie Pty Ltd, Sydney

  • Quality Manager

    • May 2006 - Nov 2007

    •Ensuring the Plant current HACCP system is meeting the required specification and it is updated regularly. .•Ensuring that the implemented Quality Management System is in compliance with the applicable heath acts and regulations. •Monitoring and evaluating the Quality Assurance Program.•Ensuring that Employees are trained to operate according to HACCP requirements.•Conduct internal audits according to the approved schedule. •Perform 2nd party Audit at the supplier premises and monitor their performance

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  West Coast Ltd,UAE

  • Operation Manager

    • Apr 2004 - May 2006

    •Managing the operation over all Dubai and Northern Emirates. •Plan and conduct Quality Systems Audits to ISO 9001:2000and HSE requirements. •Review and approve contracts negotiated between the Customers and the Project Teams. •Review nonconformity reports and initiate action plan for implementing corrective actions. •Follow up daily on projects progress and dispatch manpower according to project’s needs.

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  Daniel Food Pty Ltd,Sydney

  • Quality Manager

    • Mar 2002 - Feb 2004

    Managing the implementation and maintenance of ISO 9001:2000 Quality Management System (QMS) throughout the company.Ensuring the QMS policies, procedures and Work Instructions are followed and up to-date in every department.Planning and conducting internal audits for each department as per the approved schedule. Evaluating and enhancing the company's performance using management system controls (SPC, HACCP, GMP, TQM. ) and feedback from customers.Initiating action plans for non-conformances and proper follow up, on measuring their effectiveness.

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  Mouawad

  • Saudi Arabia

  • Production Manager

    • Apr 2001 - Oct 2002
    • Saudi Arabia

    •Managing production lines and providing leadership to staff. •Ensuring that the quality of the incoming raw materials and finished products are of high quality (diamonds, gold and precious stones).•Ensuring the availability of raw materials and prompt delivery of customers’ orders. •Liaise with other departments on issues that required extra attention and focus. •Reducing the product returns based on feedback from Marketing Department.•Conducting SPC studies in evaluating customer complaints.•Planning, scheduling and conducting internal audits.•Evaluation of work performance and training needs.

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  The Coca-Cola Company

  • Quality Assurance / Senior Quality Auditor

    • Nov 1992 - Jun 2000

    •Ensuring the company’s quality standards and procedures are followed. •Conducting plant and market fountain audits. Ensuring customer satisfaction is achieved by conducting site visits. Points of sales are presented as per the company’s’ standard. •Validate the layout of new plants and the launching of new products. •Assisting the bottler management in tackling problems, identifying the goals and areas for improvement. •Running and maintaining the quality of the Water Treatment Plants (Conventional/Reverse Osmosis) as per the company standards. •Training plant’s staff and developing their skills in the following areas: GMP, HACCP, TQM, and SPC. •Conduct workshops for supervisors and line managers on writing procedures, internal audits and efficient operation. •Conducting visits to suppliers and ensuring the quality of their products is meeting the company specifications and requirements.•Focusing on customer needs and resolving their issues.•Plan and conduct internal audits to ensure compliance to the GMP, HACCP, TQM requirements. •Participate in the quarterly meeting for auditors to assess and evaluate performance, the auditing procedures and the QMS system.

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  Koala Springs

  • Australia

  • Techincal Officer

    • Jan 1987 - Jan 1992
    • Australia

    Testing and checking the raw materials and finished products for their compliance as per the company's operating procedures and verification instructions. Testing the raw water and running the Water Treatment Plant. Perform testing of sensitive products like Rabina, Lucozade, and Clayton as per approved Standard Test Methods. Testing juice products. Orange, Orange &Mango Lemon &Lime and prepare Test reports. Resolving and tackling quality problems reported by customers and consumers and report the outcome of the analysis to the management. Review the formulations for new flavours proposed by R&D and participate in the final evaluation and approval.

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  Ghadir Refreshment Co

  • Quality Manager

    • Jan 1984 - Jan 1987

    Validate the installation of equipments and commissioning of the plant process lines.Managing the Quality Control Department (Water Treatment market evaluation, Syrup production and lines control).Ensuring the testing procedures are being followed and action is taken to overcome the quality problem accordingly.Planning, scheduling and teaming with other departments in order to achieve the set goals and objectives. Submitting professional reports and setting department goals and budget.Implementation of Consumer Response Program for identifying the root cause