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Martine Turgeon

Retraité at Manulife
Intro Book
Martine Turgeon, a seasoned IT professional with 24 years of experience in Canada, proficient in French and English, holds certifications in PMP, ITIL Foundation, and possesses skills in project management, technical support, and business analysis.
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Location
Canada, CA
Languages
  • Français -
  • Anglais -
Skills
  • Team Management
  • Technical Support
  • Customer Support
  • Customer Experience
  • Management
  • Show all
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Bio

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Martine Turgeon, a seasoned executive with 24 years of experience, has established herself as a leading authority in team management, technical support, and customer experience. With a strong background in managing complex projects and business processes, she holds certifications in ITIL V3 Foundations and PMP. Fluent in both French and English, Martine has successfully navigated diverse industries, including finance and insurance, as a Director of Application Support at Manulife and Standard Life.

Experience

  • Manulife
    • Canada
    • Insurance
    • 700 & Above Employee
    • Retraité
      • Mar 2019 - Present

    • Directrice support applicatif
      • Jun 2015 - Present

    • Chef d'équipe principal - support applicatif
      • Feb 2015 - Present

  • Standard Life
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Chef d'équipe principal - support applicatif
      • Sep 2010 - Present

    • Chef d'équipe - développement de système
      • Jan 2009 - Sep 2010

  • Reynolds & Reynolds Canada Ltée
    • Directeur Technique
      • Jan 1999 - Jan 2009

    • Analyste Responsable
      • 1991 - 1999

    • Superviseur du développement
      • 1988 - 1991

    • Analyste programmeur
      • 1985 - 1988

  • Bévadec
    • Quebec
    • Programmeur
      • 1982 - 1985
      • Quebec

Education

  • 1981 - 1984
    Université Laval
  • 2008 - 2008
    Project Management Institue
  • 2013 - 2013
    Technologia

Suggested Services

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Industry Focus. “Insurance”

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