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Martin Nyaga is a seasoned business development executive with extensive experience in managing business acquisition strategies, developing partnerships, and driving revenue growth. He has worked with prominent insurance companies, including Pacis Insurance Company Ltd, MUA Mauritius & East Africa, and Kenya Orient Insurance Limited. Martin holds a Bachelor's degree in Actuarial Science, a Master's degree in Business Administration, and a Diploma in Insurance.

Experience

    • Business Development Executive - Independent Agents
      • Jun 2022 - Present
      • Nairobi, Kenya

      (a) Revenue Growth and Profitability•Champion and manage business acquisition strategic plan by growing revenue in line with the Company’s growth strategy for the Independent Agents business through, retention, generic growth and acquisition of new business.• Take responsibility for the management of Tenders requests and quotations from agents and ensure prompt turn-around times and agreed.• Manage quotations process, ensure set TAT’s for quotations are met consistently to establish and maintain a healthy pipeline to deliver a hit ratio of 40%.• Provide ease of doing business tools for all personal lines and SME products.• Liaise with underwriting to ensure renewal notices go out on time (at least 60days before renewal date)and follow up with agents.• Adopt a portfolio renewal follow-up approach rather that line of business renewal follow-up approach.• Liaise with credit control team to provide statements monthly, discuss the receivables position with the key clients within independent agents’ network and ensure 100% adherence to the credit policy.• Acquiring new and developing new key independent agents’ strategic partnerships and reactivating dormant relationships as per agreed annual targets.• Drive the company’s profitability objective by growing a balanced portfolio within the retail channel by initiating partnerships to drive profitable product lines.• Manage agreements with partners and ensure consistent compliance by all parties.• Use strong negotiation skills, to ensure that the appropriate targets, pricing and margins are secured for all business development opportunities.• Collaborating with Management on topline goals, planning, forecasting, and maintaining short and long –term business development plans in line with the agency business strategy.• Prepare monthly business development reports detailing initiatives, performance, and other related projects/activities.• Ensure top notch customer experience is provided to all business partners.

    • Business Development Executive
      • Jul 2019 - Jun 2022
      • Nairobi, Kenya

      • Implementation of business strategy for the Intermediaries channel• Recruitment of new Intermediaries in Nairobi region and its environs. • Maintain profitable relationships with existing Intermediaries in the market. • Development of binders, Memorandum of Understanding and service level agreements.• Development & implementation of reward and motivation structure for Agents. • Implementation the Intermediaries visitation program per region. • Implement & monitor the quotation system & quotations follow-up methodology. • Market & competitor research and changes monitoring of the Intermediaries business in the market. • Setting and monitoring production targets for the various Intermediaries regionally/countrywide.• Communicating & monitoring the adherence to company procedures like underwritingprotocols, business mix, premium collections & channel profitability.• Training of Intermediaries on our products, selling & closing skills and relationship management.• Maintain a database of potential leads, oversee the conversion rate of new businessleads/quotations/tenders to actual policies.• Organize and coordinate regular sales drives in the market including product activation'sto enhance achievement of sales targets.• Participate as a member of the product development/innovations committee to come upwith unique & innovative products that can be sold through Intermediaries channel.• Provide structured regular management reports on channel performance, marketintelligence and analysis of key action items that need attention and following up toensure timely implementation/remedial measures taken.

    • Kenya
    • Insurance
    • 200 - 300 Employee
    • Underwriting Associate (Branch team leader)
      • Apr 2018 - Jul 2019

      • Timely processing of quotations and tender documents.• Liaising with intermediaries for business support. • Process, preparation and recording of renewal notices as per TATs. • Ensure prompt reporting and validation of claims reported as per the TATs• Participate in sales initiatives. • Ensure timely preparation and dispatch of policy documents. • Ensure daily debiting and compliance as per the laid down credit policy. • Keep track of spend and make sure work is approved and signed off as necessary. • Ensure daily prompt banking of money received • Any other duties assigned by management in line with task.

    • Assistant Underwriting Executive
      • May 2014 - Mar 2018

      • Review all applications for insurance –determine the profiles of risks presented to the branch/company for insurance and assess their acceptability or otherwise.• Review all reports from various service providers relating to proposals for insurance. • Review proposals for insurance and adjust benefits where necessary by reviewing previous files, worksheets, etc. • Ensure all related activities to underwriting are properly coordinated and enforced• Participate in sales initiatives. • Ensure timely preparation and dispatch of policy documents. • Review of suspense items and follow up on outstanding requirements with a view to reconciling them in record time. • Timely processing of quotations and tender documents, credits and refunds. • Liaising with intermediaries for business support • Any other duties assigned by management in line with task.

    • Intern
      • Jan 2011 - Mar 2011

      • Collection, compilation and processing the corporation and Insurance statistics.• Participating in facultative and treaty underwriting for general business.• Understanding general Insurance business as undertaken by Reinsurers.• Analyzing of the performance per class, country, company and treaty for a given period to enable the underwriter make a decision whether to continue to participate in those classes, countries, companies and treaties are worthwhile.• Reviewing specific companies’ business performance in foregoing periods.• Reviewing and commenting on the business performance in the markets that the underwriter is interested in including the natural perils in that market.• Analyzing of claims, development under existing re-insurance treaties and forecasting future development for the purpose of establishing balance sheet reserves.• Preparation of commissioners’ reports and actuarial valuation processing.• Underwriting of sub-standard lives.• Preparation of commissioner’s reports and actuarial valuation

Education

  • 2023 - 2024
    College of Insurance
    Diploma in Insurance
  • 2012 - 2014
    University of Nairobi
    Master of Business Administration - MBA, Finance, General
  • 2008 - 2011
    Jomo Kenyatta University of Agriculture and Technology
    Bachelor's degree, Actuarial Science

Suggested Services

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Industry Focus. “Insurance”

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