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Experience

  • FNB Zambia Limited
    • Head Office Arcacia Park
    • Team Leader Collateral
      • Apr 2018 - Aug 2022
      • Head Office Arcacia Park

    • Securities Analyst
      • Jan 2015 - Apr 2018

      Manage the perfection of all collateral provided by both corporate and retail customer

    • Complaints Officer
      • Oct 2012 - Dec 2014

      Managing retail customer's complaints from across the branch network around the country.

    • Contact Centre Agent
      • Sep 2011 - Oct 2012
      • Kafue House

      Manage all complaints and queries that come through inbound calls

Education

  • 2002 - 2003
    Institue for Commercial Management, (ICM,UK)
    Diploma, Marketing
  • 2013 -
    University of Lusaka
    Bachelor Science in Marketing, Marketing

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Industry Focus. “Banking”

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