Bio
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Experience
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FNB Zambia Limited
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Head Office Arcacia Park
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Team Leader Collateral
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Apr 2018 - Aug 2022
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Head Office Arcacia Park
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Securities Analyst
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Jan 2015 - Apr 2018
Manage the perfection of all collateral provided by both corporate and retail customer
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Complaints Officer
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Oct 2012 - Dec 2014
Managing retail customer's complaints from across the branch network around the country.
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Barclays Bank ( Z) Plc
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Kafue House
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Contact Centre Agent
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Sep 2011 - Oct 2012
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Kafue House
Manage all complaints and queries that come through inbound calls
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Education
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2002 - 2003Institue for Commercial Management, (ICM,UK)
Diploma, Marketing -
2013 -University of Lusaka
Bachelor Science in Marketing, Marketing
Suggested Services
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Industry Focus. “Banking”
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