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Martin Blalock profile image

Martin Blalock

Insurance Verification Specialist at K Force
Intro Book
Administrative professional with experience in call centers, data entry, and customer service.
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Location
Baltimore, Maryland, United States, US
Languages
  • English -
Skills
  • Call Centers
  • Data Entry
  • Office Administration
  • Administration
  • Employee Benefits
  • Show all
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Bio

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Martin Blalock is a seasoned administrative professional with experience in call centers, data entry, office administration, and customer service. He has worked in various roles, including Insurance Verification Specialist, Administrative Coordinator, Healthcare Benefits Administrator/Customer Service Representative, and Tier 1 Internet Technical Support. Martin holds a high school diploma and has worked in the US Navy and for several private companies, including Comcast, Randstad USA, TriWest Healthcare Alliance, and Johns Hopkins HealthCare.

Experience

  • K Force
    • Baltimore, Maryland Area
    • Insurance Verification Specialist
      • Jun 2016 - Aug 2016
      • Baltimore, Maryland Area

      Coordinated primary and secondary insurance plans. Contacted members and healthcare insurance providers to verify coverage. Verified adjudication of patient claims.

  • Randstad USA
    • Administrative Coordinator
      • Apr 2015 - May 2016

      Baltimore MarylandContract position with Johns Hopkins University Cardiology and Facilities Departments. Various office duties including data entry, scanning, filing, faxing, answering and directing departmental calls, file organization.

  • TriWest Healthcare Alliance
    • Anchorage, Alaska Area
    • Healthcare Benefits Administrator/Customer Service Representative
      • May 2011 - Feb 2015
      • Anchorage, Alaska Area

      Trained for the unique tricare healthcare insurance benefits, and provider make-up involved in the Alaska region. Assisted members with claims adjudication, account payments, provider information and benefit breakdown. High volume call center.

  • Johns Hopkins HealthCare
    • Glen Burnie, Maryland
    • Coordination of Benefits Specialist/Insurance Verification/Customer Service Representative
      • Aug 2008 - May 2011
      • Glen Burnie, Maryland

      High volume call center assisting members with claims adjudication, account payments, provider information, benefit breakdown. Coordinated primary and secondary insurance plans. Contacted members and healthcare insurance providers to verify coverage.

  • Comcast
    • Plymouth Meeting, Pennsylvania
    • Tier 1 Internet Technical Support
      • Jun 2006 - Dec 2007
      • Plymouth Meeting, Pennsylvania

      Call center internet technical support for small business. Assist customers with internet outages, email setup, domain changes, and technician dispatch.

  • US Navy
    • Aircraft Engine Mechanic
      • May 1973 - Feb 2003

      NAS Cecil Field, Florida, Robins Air Force Base, Georgia

Education

  • 1969 - 1972
    Henderson High School
    High School Graduate, College/University Preparatory and Advanced High School/Secondary Diploma Program

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Industry Focus. “Human Resources”

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