Experience

• 

  Zimmer Medizin Systems

  • Irvine

  • Office Manager

    • Oct 2009 - Jul 2021
    • Irvine

    Responsible for and manage entire front office. Customer care, insuring customer satisfaction, invoicing, accounts receivable, marketing materials and customer incentives. Update, compile and generate all office needs and documentation spreadsheets, memos. Maintain a solid relationship with customers, distributors and Sales Reps. Created and enforce the Auto-Ship Program for higher and constant sales in our electrotherapy division.Maintain and keep current our Sales Force log. Troubleshoot and solve any problem that may arise, whether it be employee, product or customer oriented.

• 

  M&M's Crystal Clear Pool and Spa

  • San Juan Capistrano, CA

  • Office Manager

    • Feb 2003 - Oct 2010
    • San Juan Capistrano, CA

    Manage the office and company financials. Customer service / interface for client development.Computer data entries / spreadsheets / Excel. Bookkeeping, filing and accounting.Manage clients for customer satisfaction and retaining customer base.

• 

  US Airways

  • Greater Pittsburgh Area, Los Angeles, San Francisco

  • Flight Attendant

    • Mar 1985 - Mar 1995
    • Greater Pittsburgh Area, Los Angeles, San Francisco

    Public service representative for the company by demonstrating impeccable customer service, conveying a positive, friendly attitude and displaying a polished and professional image at all times.Precise time management and strong knowledge of safety and travel rules / responsibilities. Extremely flexible / versatile by adapting to abrupt changes, circumstances and schedules.Team player / leader - overall responsibility for crew and passengers comfort and safety.