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Marta Hutabarat
Operations Supervisor at PT. SWAKARYA INSAN MANDIRI
Operations professional with 10+ years of experience in monitoring client performance and team leadership.
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Location
North Sumatra, Indonesia, ID
Bio
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Marta Hutabarat is a seasoned operations professional with 10+ years of experience in monitoring client performance and team leadership. She has held various roles, including Team Lead and Operations Supervisor, at PT. SWAKARYA INSAN MANDIRI, Swakarya Insan Mandiri, and PT Infomedia Nusantara.
Experience
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PT. SWAKARYA INSAN MANDIRI
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Semarang, Central Java, Indonesia
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Operations Supervisor
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Jan 2021 - Present
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Semarang, Central Java, Indonesia
Fungsi Utama Jabatan Memonitoring performansi atas setiap Client (FifGroup, Mandiri Tunas Finance, Maybank Finance, Andalan Finance, ULA - Tempo, Clipan Finance) agar tercapai SLA yang telah ditentukan dan melakukan pembinaan bagi Team Leader dan Agent.
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Swakarya Insan Mandiri
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Indonesia
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Team Lead
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Feb 2017 - Dec 2020
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Indonesia
Fungsi Utama Jabatan Memonitoring performansi dan melakukan pembinaan bagi agent, serta menjamin tercapainya target KPI Team dan Agent
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Team Leader
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May 2012 - Feb 2017
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Education
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2002 - 2006Universitas Negeri Medan
Bachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Outsourcing and Offshoring Consulting”
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