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Marsha Wong profile image

Marsha Wong

Marketing at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Chained Evolution</span>
Intro Book
Seasoned hospitality professional with expertise in front office management and customer service.
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Location
Boston, Massachusetts, United States, US
Languages
  • Thai -
Skills
  • Front Office
  • Hotels
  • Hospitality Industry
  • Hospitality Management
  • Hotel Management
  • Show all
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Bio

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Marsha Wong is a seasoned hospitality professional with 15+ years of experience in front office management, hotel operations, and customer service. She has held various roles in high-end hotels, including Front Office Manager at Boston-Cambridge Courtyard by Marriott and Assistant General Manager at Stonebridge Companies. Marsha holds a Bachelor of Science in Criminal Justice from Northeastern University and an Associate of Science in Criminal Justice/Police Science from Massachusetts Bay Community College.

Experience

  • Chained Evolution
    • Waltham, Massachusetts, United States
    • Marketing
      • Jul 2021 - Present
      • Waltham, Massachusetts, United States
  • Stonebridge Companies
    • General Manager
      • Aug 2020 - Jul 2021

      Hampton Inn & Suite by Hilton Boston - Watertown

    • Assistant General Manager
      • Aug 2016 - Aug 2020

      Residence Inn by Marriott Boston - Watertown

  • Highgate
    • Cambridge, Massachusetts
    • Front Office Manager
      • Jun 2013 - Aug 2016
      • Cambridge, Massachusetts

      Boston-Cambridge Courtyard by Marriott

  • Meyer Jabara Hotels
    • Cambridge, Massachusetts
    • Front Office Manager
      • Mar 2008 - Jun 2013
      • Cambridge, Massachusetts

      Boston-Cambridge Courtyard by Marriott

  • Neiman Marcus
    • Natick, Massachusetts
    • Customer Service Rep
      • Jun 2007 - Mar 2008
      • Natick, Massachusetts

      Money Handling, Customer billing issues, returns and credits. New accounts for NM credit card. Complaints. Register close outs for all departments.

  • Radisson
    • Cambridge, Massachusetts
    • Front Desk Representative
      • Apr 2002 - Nov 2006
      • Cambridge, Massachusetts

      Guest relations, Check in and out, concierge.

Education

  • 2002 - 2006
    Northeastern University
  • 1999 - 2001
    Massachusetts Bay Community College
  • 1998 - 1999
    Fitchburg State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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