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Marsha Wilson is a seasoned program manager with 9 years of experience in government and 27 years of experience in HR management, including roles in personnel, supervisor, and safety & security/quality assurance. She possesses expertise in leadership, project management, process improvement, and team building, with proficiency in Microsoft Office and Excel.

Experience

    • Safety & Security/Quality Assurance
      • Mar 2017 - Present

  • Maryland Transit Administration
    • Baltimore, Maryland Area
    • Personnel Officer
      • Apr 2015 - Present
      • Baltimore, Maryland Area

      Conduct weekly random FTA drug and alcohol testing on over 3,400 employees and contractors.Conduct required testing for pre-employment, random, post-accident and reasonable suspicion occurrences. Manage and maintain MTA’s drug and alcohol rehabilitation program. Manage employees in the Substance Abuse Program and ensure that employees are compliant with treatment.Implementation and resolution of disciplinary actions for violation of the Federal Transportation Administration and MTA’s substance abuse policies.Conduct monthly substance abuse education training.Compile information for monthly reports on the FTA drug and alcohol testing completed.Conduct quarterly meetings with third party vendor for testing compliance and review issues/concerns.Represent management at assigned and committees for drug and alcohol, FMLA, ADA and Employee Assistance Program. Ensure that all decisions are in accordance with all Federal, State and Local laws, MTA policies and Collective Bargaining Agreements.

    • Supervisor
      • Jun 1986 - Aug 2013

      Determine FMLA eligibility, generate all necessary correspondence, review FMLA medical documentation, request clarification where necessary, determine whether or not leave is FMLA - qualifying, make appropriate designation on behalf of university and follow up as necessary.Counsel employees and supervisors about FMLA rights and responsibilities while maintaining appropriate confidentiality of employee medical information.Determine FMLA, ADA, LOA eligibility, generate all necessary correspondence, review FMLA, ADA, LOA medical documentation, request clarification where necessary, determine whether or not requests qualify.Communicate as necessary with employees, supervisors and departments to keep stakeholders informed and up to date through FMLA, ADA, LOA leave application process, period of FMLA leave, LOA, and return to work.Track and maintain accurate record of all individual FMLA leave claims, documents and determinations.Assess FMLA claims to determine short/long term disability coverage status and provide notice to employee as applicable.Maintain a high degree of accuracy inputting specific FMLA leave information.Review medical documentation from qualified professionals to determine eligibility, evaluate appropriate factors for identifying and implementing reasonable workplace accommodations for qualified employees with disabilities based on applicable law.Advise supervisors and departments regarding implementation of accommodations while maintaining appropriate confidentiality of employee medical/disability information.Track and maintain accurate record of accommodation requests, supporting documents and determinations.Interface with Worker's Compensation coordinator and ensure that Worker's Compensation claimants are apprised of FMLA and ADA rights and obligations

Education

  • 2005 - 2009
    University of Phoenix
    Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
  • Prince George's Community College
    Associate of Arts - AA, Accounting

Suggested Services

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Industry Focus. “Human Resources”

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