Experience

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  Real Agency Brokerage

  • United States

  • Real Estate Agent

    • May 2023 - Present
    • United States

• 

  American Consumer Credit Counseling

  • United States
  • Financial Services
  • 1 - 100 Employee

  • Operations Analyst

    • Oct 2022 - Present

  • Disbursements Analyst Team Lead

    • Apr 2010 - Oct 2022

    Train new and current employees on the disbursement process. Monitor Client Services calls for quality assurance. Generate ideas to ease daily processes. Exhibit strong leadership skills by handling escalated client calls. Assign tasks to evenly distribute the workload amongst the employees. Successfully balance payments received with information sent to and from the bank. Work in conjunction with Rockland Trust Bank and IT department to process electronic funds and other forms of payment. Process Electronic Funds Transfers and disbursement up to and over $1,000,000.00 daily. Monitor client accounts and work closely with various creditors to ensure updated information.

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  Independent Contrator with various Marketing Agencies

  • Various Locations

  • Brand Ambassador/Promotional Model

    • Jan 2016 - Present
    • Various Locations

    Drive sale of products by sampling and brand education. Produce high levels of consumer excitement through fun activities, conversations and giveaways. Educate the public about a particular product. Host and recruit potential Brand Ambassadors. Accurately record and report statistics to marketing agencies and provide suggestions of improvement for the events. Participate in various trainings online and attend quarterly meetings.

• 

  Computershare Funds Services

  • Canton, Massachusetts

  • Customer Service Representative

    • Aug 2009 - Apr 2010
    • Canton, Massachusetts

    Solicited mutual funds proxy voting via phone. Provided thorough explanation of proposals to clients. Recorded each interaction with clients accurately in the system for statistical use.

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  Comcast Spotlight

  • Wellesley, MA

  • Advertising Traffic Coordinator

    • Jul 2006 - Jul 2009
    • Wellesley, MA

    Assisted the sales team in scheduling television ads to increase revenue. Coordinated delivery and entry of contracts in a time-sensitive manner. Adjusted contracts as needed to increase revenue potential. Provided administrative support to Account Executives

• 

  Muscular Dystrophy Association

  • Administrative Assistant

    • Jul 2004 - Jul 2006

    Provided assistance to the Manager in various fundraising events, scheduled meetings and events, applied donations towards the proper account, managed office through filing and recording and ordered supplies when necessary, managed volunteers' time-sheets and attendance, maintained records of volunteers