Experience

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  TrueSense Marketing

  • Warrendale, Pennsylvania, United States

  • HR Operations Manager

    • Oct 2022 - Present
    • Warrendale, Pennsylvania, United States

    Excited to join the True Sense family as the HR Operations Manager.

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  NEP Group, Inc.

  • United States
  • Broadcast Media Production and Distribution
  • 700 & Above Employee

  • Director, Benefits

    • Oct 2021 - Oct 2022

  • Benefits Manager

    • Mar 2018 - Oct 2021

  • Interim Benefits Manager

    • Jul 2017 - Feb 2018

    The role of Interim Benefits Manager was created as relief to the Benefits Manager during leave. This position was accountable for multiple benefit functions in the HR department serving ~1,000 domestic employees.• Assist in the implementation and testing of an electronic benefit enrollment system (Benefitsolver.com).• Onboard new hires in benefit meetings. • Travel to U.S. locations to educate and assist with enrollments during Open Enrollment.• Liaison to providers including medical, dental, vision, life, 401K and transit benefits.• Reconcile and process monthly benefit invoices.• Coordinate the domestic Wellness Incentive and international Step Programs.• Assist with various community and employee relations events and activities.• Answer employee benefit questions. • Coordinate benefit and 401k integration activities for U.S. acquisition of approximately 100 new employees.

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  HomeServe USA

  • Canonsburg, PA

  • Director, Human Resources

    • 2016 - 2017
    • Canonsburg, PA

    Served in post‐merger position of human resource lead to Canonsburg, Pennsylvania location. Orchestrated employee engagement activities to ensure successful transition of staffing, ranging from social to departmental “get-to-know-me” sessions. Oversaw transfer of employee information and management, including incentive, bonus, merit, and performance management information during merger.• Led transition of payroll, benefits, talent management, EH&S, and training/development.• Finalized Paychex payroll system with December 31, 2016 payroll.• Transitioned 401K to new provider, including finalization of 5500 reporting, and finalized contracts with medical, dental, vision, and life products.• Secured hire process for Canonsburg office and alignment of contracts with temporary staff. Managed staff in completion of online compliance training modules.

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  Utility Service Partners, Inc

  • Canonsburg, PA

  • Assistant Vice President Administration

    • 2009 - 2016
    • Canonsburg, PA

    Oversaw human resources, business insurance, travel, and facility management. Developed back-office backbone to fulfill corporate mission. Embraced senior management’s growth objective and developed and introduced corporate vision, mission, and values. Designed and administered regulatory required policies and procedures. Developed and maintained annual staffing, facility, and business insurance expense and capital budgets. Registered business across United States until growth warranted in-house legal team. Orchestrated business insurance portfolio needs growing along with business.• Led staff, benefit, payroll, facility, and travel management for Columbia Service Partners, Inc. (CSP) and American Water Heater Rentals (AWHR) (Companies of Utility Service Partners, Inc.) through 2013 sale of AWHR.• Grew CSP staff portfolio from 20 to 70 full-time, part-time, and contract members.• Developed organizational structure, including job descriptions, organization charts, and compensation.• Negotiated rich benefit package to attract and retain talent.• Created multistate payroll from manual spreadsheet application to outsourced, online payroll system.• Expanded Canonsburg, Pennsylvania and various Florida office facilities, negotiating furniture and building space.

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  Hess Corporation

  • Robinson Twp., PA

  • Sales Support Specialist, Gas Scheduler

    • 2006 - 2009
    • Robinson Twp., PA

    Served as liaison to manage customer gas supply requirements in sales and gas operations positions. Oversaw account management of industrial customer in support of external sales team. Conducted monthly analysis of natural gas requirements of industrial customer requiring utility nominations and reconciliation.• Managed natural gas portfolios behind four city gates.• Managed industrial customers load profiles within budget guidelines.

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  American Water

  • Bethel Park, PA

  • Operations Specialist

    • 2005 - 2006
    • Bethel Park, PA

    Served in new operations position managing payroll and budget for primarily union-staffed regional facility. Coordinated hydrant and valve inspection.

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  American Made/US Liner

  • Ambridge, PA

  • Customer Service and Inside Sales Representative

    • 2004 - 2005
    • Ambridge, PA

    Served in new customer service position at privately owned, growing manufacturer of trailer truck polypropylene liners and heavy-duty plastic dump liners.

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  Dominion

  • Pittsburgh, PA

  • (various)

    • 1982 - 2003
    • Pittsburgh, PA

    Served as corporate purchasing, investor relations, unbundled/unregulated natural gas industry marketing specialist, distribution company engineering supervisor, unregulated campaign manager and natural gas scheduler, and new unregulated telecom operations line support coordinator.