Experience

• 

  CAD MicroSolutions Inc.

  • Canada
  • Software Development
  • 1 - 100 Employee

  • Director of Marketing

    • Sep 2020 - Present

  • Marketing Manager

    • May 2017 - Sep 2020

  • Project Coordinator

    • May 2016 - May 2017

    Worked closely with Sales, Technical Support & Implementation teams as well as clients, helping facilitate training and implementation programs to deliver the best software solution for clients across a wide range of industries. Spearheaded and collaborated on a number of internal projects.

• 

  UR-Channel Broadcasting Company

  • Toronto, Canada Area

  • Project Coordinator

    • Oct 2015 - May 2016
    • Toronto, Canada Area

    Coordinated the implementation of Digital Signage solutions for clients across Canada, acting as a dedicated point of contact for customers, suppliers and our internal cross-functional team. Assisted the Project Manager with coordinating activities and resources on projects from conception through to completion. Maintained project documentation and created internal process manuals.

• 

  Port Credit Yacht Club

  • Service Manager

    • Sep 2006 - Jul 2015

    - Organized and supervised staff during regular clubhouse operations as well as private functions- Responsible for planning, organization and execution of private functions as well as clubhouse events- Responsible for acquisition, training and development of new staff- Responsible for staff scheduling and payroll- Resolve conflicts and act as an escalation authority

• 

  Earls Restaurants

  • Mississauga

  • Server

    • Jan 2010 - Jun 2011
    • Mississauga

    - Interacting with customers in both the upscale dining room and casual lounge- Managing conflict and complaints before escalating to upper management- Entrusted with closing duties