Experience

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  inConcert Web Solutions, Inc. (formerly Central Mass Web Design, Inc.)

  • United States
  • Technology, Information and Internet
  • 1 - 100 Employee

  • Chief Executive Officer

    • Jun 2018 - Present

    Responsible for all day-to-day management decisions and for implementing the Company's long and short term plans. Insures that the company and it's employees follow the guidelines as outlined in the company's mission statement and six core values. Provides direction and guidance to production and sales staff, and is responsible for the general oversight of all projects to insure an exceptional level of quality and value. Oversees client communications, sales and marketing strategies, costs and time management, and works to continue to improve our unique and proprietary processes that we are so well known for.

  • Senior Project Manager

    • Feb 2007 - Jun 2018

    Responsible for all aspects of web, print, and promotional projects. Manages production scheduling, client communications, cost and time management. Implement, maintain, and improve current processes. Insures proactive communication with clients, quality control, and proper cost tracking to insure accurate billing and profitability.

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  Central Mass Web Design

  • General Manager

    • Feb 2007 - Jul 2010

    Responsible for overall business management, process development, initiation, and accountability, quality control, customer service, pricing policies and profitability for this growing web services firm

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  Anderholm/Fieldstone Press, Inc.

  • Production/Client Services Manager

    • May 1998 - Aug 2006

    Managed day to day operations of company. Project scheduling, production management, sales and marketing initiatives, graphic design and prepress management, sales team direction, quote and estimates, customer service.

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  Excel Communications

  • Regional Training Director

    • May 1993 - May 1998

    Recruit, train and manage representatives for 1.4 billion dollar telecommunications company. Recruited and trained over 150 representatives, receiving multiple promotions.

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  New England Sound and Image

  • Owner/President

    • 1992 - 1998

    Oversaw day to day operations and responsible for all marketing services for this multi-media production and duplication company with two offices located in Largo, Florida and Orange, Massachusetts.

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  MediaWorks, Inc.

  • Director of Client Services

    • Oct 1991 - May 1992

    Facilitated the transition of clients from one company to another after consolidation of firms. Helped to implement departmentalization of company. Streamlined imaging service protocols including file transfer guidelines, software formatting and usage.

• 

  Delta Audio-Visual Services, Inc.

  • Production Manager

    • Oct 1976 - Oct 1991

    Managed production of hundreds of projects monthly in a fast-paced environment with Government and Fortune 500 companies. Established business plans and administrative policies and procedures. Responsible for all pricing strategies, client support, quoting, and invoicing.