Experience

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  Stripe

  • London, England, United Kingdom

  • Head of Professional Services - EMEA

    • Jun 2023 - Present
    • London, England, United Kingdom

• 

  Salesforce

  • United States
  • Software Development
  • 700 & Above Employee

  • General Manager UKI Professional Services

    • Feb 2021 - Oct 2022

  • Vice President Of Professional Services

    • Mar 2020 - Feb 2021

    I run Salesforce UKI's Professional Services Business. I have a team of almost 300 amazing XD professionals, Functional Consultants, Technical Architects, Project Managers, Programme Executives and Transformation Consultants. Together we drive our customers' Digital Transformation.

  • Vice President - EMEA Core Services

    • Feb 2019 - Mar 2020

    Responsible for leading a team of 150 highly experienced Technical Architects and Solution Architects that help our customers deliver their digital transformation.

  • Vice President, Customer Success Group UKI

    • Nov 2016 - Feb 2019

    I ran Salesforce UKI's Customer Success Team leading a team of around 35 Success Managers.

• 

  Capgemini

  • Senior Vice President

    • Aug 2012 - Oct 2016

    Commercial Director for Capgemini's UK Tax and Welfare Business Unit. Responsible commercially for annual revenues of circa £700m. Accounatble for the commercial relationship with HMRC and Capgemini's supply chain partners including Accenture, Fujitsu, BT plc, Level 3, SAP, Pega and 300 or so other suppliers.

  • Vice President

    • Jan 2011 - Aug 2012

    I ran Capgemini's Infrastructure Services Division for HMRC. This included desktop services, networks, the IT Service Desk and all HMRC's infrastructure projects and programmes.

  • Vice President

    • Aug 2008 - Dec 2011

    Head of Security Business Continuity and Risk Management.Responsible for leading a team of Security Professionals tasked with ensuring Capgemini fully complied with its security obligations within HMRC.

  • Vice President

    • Oct 2007 - Dec 2008

    Programme Director of HMRC's Data Security Programme.Ran a significant programme helping HMRC transform the way in which it handles, transmits and receives data from 3rd parties.

  • Vice President

    • Jul 2004 - Oct 2007

    Head of Supplier Management, Procurement and Proposition DevelopmentLead a team of 100 staff responsible for working with supply chain partners to bring innovative propositions to HMRC.

  • Vice President

    • Jan 2004 - Jun 2004

    Head of Transition for legacy IT systems.I led a team of 35 IT professionals responsible for safely and securely transitioning 150 in-flight IT projects from EDS (now HP) to Capgemini on 30 June 2004. All projects were safely and securely handed over to Capgemini and implementation dates were achieved.

  • Account Director

    • Jun 2000 - Dec 2003

    Account Director for HMRC and Department of Work and PensionsRan Capgemini's DWP and HMRC accounts. Bid Director for the successful Aspire Competition which resulted in Capgemini being awarded a contract to provide IT services for HMRC for 10 years.

• 

  Ernst & Young Management Consultants

  • London, United Kingdom

  • Executive Consultant

    • Feb 1990 - Jun 2000
    • London, United Kingdom

    Various consultancy roles including working with DWP to set up the Benefit Fraud Inspectorate and the Employment Service and Benefits Agency to implement Job Seekers Allowance.

• 

  UK National Audit Office

  • London, United Kingdom

  • Assistant Auditor - Principal Auditor

    • Jul 1985 - Feb 1990
    • London, United Kingdom

    I worked on a variety of financial audit assignments and value for money audit inspections during my time at the NAO, principally focussed on HMRC and the MoD.