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Mark Outram is a seasoned professional with extensive experience in Robotic Process Automation (RPA) and business transformation. He has held various leadership roles, including Director of Sales and Customer Success at Propel Consult Limited, where he has successfully implemented RPA solutions across multiple industries. Mark has a strong educational background, having attended The Heathcote School. He has also honed his skills in client relationship management, business change, and operational excellence through his experience at Morpheus Group and Lothbury Recruitment. Mark is proficient in multiple languages, including English, and has a strong understanding of the global business landscape. He is a certified Master Certified Architect and Developer in Automation Anywhere software, demonstrating his expertise in RPA implementation and delivery.

Experience

  • Propel Consult Limited
    • London, United Kingdom
    • Director of Sales and Customer Success - Board Member
      • Jan 2019 - Present
      • London, United Kingdom

      Propel Consult is an award winning consultancy specialising in the implementation of Robotic Process Automation. We have successfully implemented across multiple industries to include, but not limited to Public Services, Retail, Manufacturing, Insurance and Financial services. Since our inception we have been recognised by our partners, Automation Anywhere, for our excellence in delivery and were awarded the Partner of The Year award for Europe. We believe no two customers are the same. Our expertise in the Automation Anywhere software enables us to approach our customers with the confidence we can deliver true enablement; customising to the need of the business so you can truly dictate operations and not adapting to the technology. Not only delivering enablement, through our expertise we can significantly reduce lead time to deployment, therefore ensuring customers are realising ROI sooner rather than later. Beyond initial implementation, i work with clients to strategically align and where the opportunity presents itself, enable interopability across other departments. We offer a fully fledged professional services offering where we will manage, monitor and maintain a customers estate for them to ensure the SaaS platform is performing as it should and continuously delivering high value and return on investment. We believe that to achieve RPA programme success it should be as straight forward as the decision to embark on the journey in the first instance. Our Master Certified Architects and Developers are there to add value whilst keeping costs down.We allow you to be measured by ROI and scale of your digital workforce, not over-expenditure on implementation!

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Director - Key Accounts & Customer Success
      • Sep 2014 - Dec 2018

      I worked at Morpheus as a Client Relationship Director across multiple industries specialising in operational excellence and business change before engaging customers into the next steps of process improvement through Robotic Process Automation.

    • Senior Consultant
      • Sep 2014 - Apr 2015

      Morpheus is a boutique executive recruitment, search and interim management business. Over the past decade we have built longstanding partnerships with our clients. These have been based upon our flexible approach, quality focused delivery model and a reputation for persistence in finding the right candidate.With a broad knowledge of business classes and client relationship management, coverage includes: Business Change & TransformationOperational ExcellenceStrategic AnalysisProgramme DeliveryProject ManagementTechnology Specialists & SME’s within programmes of workContact details:I represent high quality, experienced individuals with proven success to clients with interesting and challenging roles. Please contact me if you would like to discuss your career to date or engage Morpheus to represent your [email protected] 589 080107712 358 357

  • Randstad Technologies
    • London, United Kingdom
    • Client Relationship Manager
      • Mar 2013 - Aug 2014
      • London, United Kingdom

      Working with a number of leading Tier 1 Investment Banks as well as client relationship management across a number of corporate accounts and industry sectors to include Financial Services, Commerce & Industry and consulting.

  • Lothbury Recruitment
    • London, United Kingdom
    • Manager
      • Jul 2011 - Oct 2012
      • London, United Kingdom

      Lothbury represents the new benchmark for service levels within both the recruitment to recruitment and in-house corporate recruitment sectors.Lothbury works with professional recruitment consultancies and corporate HR departments from offices in the heart of the City. We place senior consultants, managers and directors as well as internal recruitment and resourcing specialists.Whether you are a candidate or an employer, we know that you will find our approach a refreshing change from the norm. Lothbury is raising the bar – talk to us and find out how

    • Managing Consultant
      • May 2009 - Jul 2011

      Recently headhunted to lead and develop the Legal Recruitment Division for Revolution Recruitment Group, I am a successful Managing Consultant with over six years experience. The recruitment process has become over complicated and the industry highly saturated. As a candidate driven and focused consultant, I am dedicated to maximising service and return on investment at each stage of the recruitment process in an industry with a reputation for being unjustifiably costly.

Education

  • The Heathcote School

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