Experience

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  MineralTree, Inc.

  • Ormond Beach, Florida, United States

  • Lead Software Quality Assurance Engineer IV

    • Jan 2024 - Present
    • Ormond Beach, Florida, United States

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  Epiq

  • Florida, United States

  • Lead Software Quality Assurance Engineer

    • Apr 2022 - Nov 2023
    • Florida, United States

    Lead Software QA Engineer at Epiq in Class Action, Remediation and Mass Tort• Key Software Quality Assurance Engineer tasked with developing and implementing test strategies to ensure Epiq’s onboarding development team delivers quality legal software integration solutions for our clients using Microsoft Azure Data Factories based on set business requirements. • Work with Epiq’s Client Services and Development team in identifying and isolating any requirement gaps or defects prior to software moving to User Acceptance Testing (UAT). • Lead a daily QA bug/defect standup call to ensure issues are being assigned and resolved accordingly and groom and assign upcoming QA stories or tasks. • Sole QA responsible for QA/DEV signoff prior to UAT implantation and providing a traceable outline of testing results to management using Microsoft Test Management/Microsoft Azure Dev Ops. • Mentor and train junior Software Quality Assurance Analysts in test strategies, plans and execution using the latest software testing methodologies. • Responsible for developing SQL queries to validate specific GUI inputs between 2 disparate systems using Microsoft SQL Server Studio and Salesforce Object Query Language (SOQL). • Responsible for API integration testing using Postman to validate specific inputs and responses function as expected. • Provide test review sessions with project stakeholders.• Lead QA Test Engineer responsible for delivering on time quality software with no UAT defects a complex 3rd party integration with Epiq’s system of record and Salesforce (Litify) that is fully functioning in production and we are onboarding new clients monthly.• Develop test cases that are reusable across multiple clients and projects that can be executed either manually or by automation.• Develop and maintain data-driven automated scripts to test integrations between the client’s system of record and Epiq’s UI system of record to ensure functionality. (Selenium/TestNG Suite Runner)

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  Kemper Corporation

  • Jacksonville, Florida Area

  • IS Quality Assurance Analyst IV

    • Jan 2005 - Apr 2022
    • Jacksonville, Florida Area

    • Work directly with onshore/offshore project management, programmers and business analysts ensuring software enhancements are tested end-to-end and function as expected using manual and automation testing practices. • Lead QA test resource for high priority strategic enterprise property and casualty projects including implementation of Guidewire Claim Center, implementation of companywide rating systems, conversion of legacy mainframe policy, billing and rating systems to Guidewire Policy and Billing Center, and PCI credit card processing integration. • Develop and maintain data-driven automated scripts to test software programs in multiple environments to ensure functionality. (Selenium/TestNG SuiteRunner, UFT, QTP, Test Partner, WinRunner)• Perform web services testing using Soap UI to ensure valid responses are being returned. • Responsible for identifying, analyzing, isolating and reporting software defects in HP ALM. • Responsible for developing and executing test plans which outline strategies, environments, and data. • Communicate to SDLC team detailed descriptions of overall test status and test plan execution results via HP ALM reports and elevate critical issues to team as deemed necessary.• Lead daily defect stand-up review sessions to ensure defects are assigned and resolved.• Develop a traceable outline of test cases to show requirements have met the requester’s expectations as set forth in the business requirements.• Responsible for developing SQL queries to validate specific GUI inputs using Microsoft SQL Server, MySQL, WinSQL, Oracle SQL Developer, and Oracle Business Intelligence. • Perform functional analysis, regression analysis, negative/positive testing and date boundary testing to ensure coding changes have not negatively impacted environments. • Maintain test environments by running daily automated test scripts and by executing daily, weekly and monthly batch cycles to simulate production environments.