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Mark Kustwan, CMP, is a seasoned meeting and event planning professional with 23+ years of experience in the hospitality industry. He has a strong background in event management, incentives, and hospitality, with expertise in trade shows, corporate events, and incentive travel. Mark has held various positions, including Owner/Planner at OnTheMark Events and Assistant Vice President - Conference Planning at MassMutual Financial Group. He has also worked with various hotel companies, including Hilton, Radisson, and Hyatt.

Credentials

  • CMP
    -

Experience

    • Owner/Planner
      • Dec 2000 - Present

      Plan and manage quality, cost effective meeting and incentive travel programs; Provide hotel site selection and contract negotiation services - striving to keep client costs in-line with their budgets. Consultation service to meeting planners and hoteliers alike.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Assistant Vice President - Conference Planning
      • Oct 1984 - Dec 2000

      * Planned and managed all aspects of more than 150 domestic and international conventions, incentive conferences and management meetings yearly for 35 to 3,500 attendees. * Developed and directly managed budgets in the tens of millions. * Served as primary decision-maker for conference sites/destinations; selected and negotiated contracts for hotel facilities, airline/ground transportation, décor, print and creative services, entertainment, guest speakers, audio-visual support, premium items, and other requirements as necessary. * Managed all promotional efforts; produced and disseminated conference materials and managed all related data; assisted in the development of conference themes and content. * Directed on-site support teams and managed all vendor services; responsible for a team of eight planners and support staff while acting as decision maker with in-house and outsourced suppliers.

    • Assistant Vice President
      • Oct 1984 - Dec 2000

      Responsible for 200 meetings, conferences and incentive trips annually. Budgets in the eight figures. My team of 8 plus myself were the leading Financial Services Planning Department within the industry providing quality, cost effective programs for the company. Programs took place throughout the states, the Caribbean and Europe. Responsible for the site selection, budgeting, planning and management of the companies major conferences (attendance of 150-3,500).

    • Sales Manager, CSM, Front Desk, Audit
      • 1974 - 1984

      Held positions with Hilton, Radisson, Hyatt along with other independent properties.

Education

  • 1969 - 1974
    University of Massachusetts, Amherst
    BS - Hotel, Restaurant and Travel Administration, Hotel, Restaurant and travel Management
  • 1969 - 1974
    University of Massachusetts, Amherts
    Bachelor's Degree, Hotel, Restaurant and Travel Administration
  • 1966 - 1969
    Technical High School, Springfield, MA

Suggested Services

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Industry Focus. “Hospitality”

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