Bio
Experience
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Rooms To Go
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Rooms to Go, Metairie, LA
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Sales Associate
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May 2015 - Present
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Rooms to Go, Metairie, LA
As a full time Sales Associate for Rooms To Go, I utilize product knowledge and my own consultative skills to assist customers in identifying their desired product by showing all merchandise that meets their criteria. Additional responsibilities include:• Ensuring that customers leave with a posi...
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NOLA Media Group
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Greater New Orleans Area
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Account Executive
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Sep 2001 - Oct 2014
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Greater New Orleans Area
In this position, on a team of digital and print Account Executives, my responsibilities were principally consulting with both large and small business customers to develop customized, targeted multimedia advertising solutions. Additional responsibilities included: • Prospecting for customers • ...
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Retail
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700 & Above Employee
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Operations Manager
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Aug 1999 - Sep 2001
As a store Operations Manager, my area of primary responsibility was coordinating the operations of a major retail site. Responsibilities also included: • Human resources/staff development and training • Formulating a plan of action and ensuring follow-through• Ensuring store cleanliness and attractively stocked merchandise Formulating ways to increase the profits of the store• Overseeing the performance of employees• Writing reports, documenting, and computerizing records• Overseeing customer service and credit departments• Overseeing inventory preparation and execution• Planning and managing budgets• Maximizing profitability and meeting sales goals
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Department/Softlines Manager
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Jun 1995 - Aug 1999
In the position of Department/Softlines Manager for the Men’s, Ladies Sportswear, Accessories, and Fine Jewelry Departments, my first and foremost responsibility was that of overseeing department employees and sales functions to meet profit goals. Further responsibilities included:• Working with buyers and planners to identify items and merchandise classifications of high sales and profit potential• Partnering with visual presentation team in regard to merchandise presentation• Recruitment, selection, training and supervision of staff to maximize sales and profit performance• Overseeing inventory preparation and implementation• Assisting customers in the credit application process• Training staff in customer service skills
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K & B Drugs
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Greater New Orleans Area
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Assistant Store Manager
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May 1993 - Jun 1995
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Greater New Orleans Area
As the Assistant Store Manager, my primary responsibilities were the direct supervision of all store employees and maintaining the overall operation of the store. Other responsibilities were: • Maintaining store-wide customer service standards• Implementing and maintaining merchandising presentat...
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Marshalls Department Stores
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Greater New Orleans Area
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Department/Softlines Manager
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Sep 1984 - May 1993
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Greater New Orleans Area
As Department/Softlines Manager at Marshall’s, the supervision and day-to-day operation of the Men’s, Shoes, and Fine Jewelry Departments were my areas of responsibility. In addition, my duties included:• Working with buyers and planners to identify items and merchandise classifications of high s...
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Foley's
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Houston, Texas Area
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Group Sales Manager
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Jul 1982 - Aug 1984
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Houston, Texas Area
In the position of Group Sales Manager, my primary responsibilities included maintaining and supervising the operation and staff of the Cameras, Electronics, Stereos, and Sporting Goods Departments. Additional responsibilities involved:• Coaching, training, and developing associates on best pract...
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Education
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1977 - 1982University of Houston
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Industry Focus. “Retail and Consumer Goods”
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