Experience

• 

  Willis Asset Management Ltd.

  • Bridgend

  • Technical Records Consultant

    • May 2017 - Present
    • Bridgend

    Managing the records of a fleet of engines. Managing projects such as shop visits and assisting in engine returns projects. Updating records as required and liaising with customers from all over the globe.

• 

  Magenta Financial Planning | Financial Planning | Retirement Planning | Investment | Divorce

  • Bridgend

  • Administrator

    • Apr 2016 - Apr 2017
    • Bridgend

• 

  Driver and Vehicle Licensing Agency (DVLA)

  • Swansea vale

  • Telephone Service Representative

    • Mar 2015 - Mar 2016
    • Swansea vale

    Advising customers on legislation and the correct way to solve issues surrounding registration, licensing, selling and disposing of vehicles. Setting up case work to chase up late applications and liaising with relevant departments to progress chase applications allowing me to best advise the customer on timescales. Keeping track of performance stats daily. Keeping up to date with current legislation and DVLA procedures to allow me to give correct knowledge to the customer. Reporting recurring errors and issues to the business support team to maximise efficiency of the systems.Creating spreadsheets and documents to assist with trends and statistics.

• 

  Filco Supermarkets

  • Llantwit Major

  • Retail Supervisor

    • Sep 2008 - Mar 2015
    • Llantwit Major

    Key holder for office and store. Good awareness of customer service. Stock control, organisation both front & back of house, ordering supplies. Deciding on the appropriate placing of promotions for the store to ensure the best profit margins are achieved. Ensuring high standards of Health & Safety, cash flow / balancing and banking. Displaying Point of sale. Utilising IT skills in the retail industry. General admin to include emailing suppliers, telephoning reps and processing/filing invoices. Database management and data input. Staff rota management.