Bio
Credentials
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Associate Customer Service (ACS)
Life Office Management Association (LOMA) -
Associate Reinsurance Administration (ARA)
Life Office Management Association (LOMA) -
Certified Fraud Examiner (CFE)
Association of Certified Fraud Examiners (ACFE) -
Fellow, Life Management Institute (FLMI)
Life Office Managemen Association (LOMA) -
Fraud Claims Law Specialist (FCLS)
American Educational Institute (AEI)
Experience
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Coventbridge
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Cleveland/Akron, Ohio Area
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Private Investigator
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Jul 2015 - Present
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Cleveland/Akron, Ohio Area
Licensed private investigator in Ohio handling property, casualty, life and health investigations. Take statements, complete scene investigations, perform activity checks, retrieve reports and write investigative reports.
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Safe Auto Insurance Company
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Columbus, Ohio Area
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Special Investigation Unit Analyst
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Sep 2011 - Jun 2015
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Columbus, Ohio Area
Collect, analyze and disseminate data to provide informational, analytical and technical support to internal and external customers in order to detect and deter fraud. Complete tactical and strategic reports showing links, patterns and trends within an insurance policy/claims data set. Prepare various graphic visual data displays to support anti-fraud activities.
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United States
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Insurance
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700 & Above Employee
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Process Management Specialist
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2007 - 2011
Act as a release team liaison monitoring progress and providing support for project implementation activities. Develop, test and generate weekly and monthly scorecard reports that are distributed to regional progarm leadership. Develop queries to extract policy data to support state integration projects. Collect, test and analyze data used to determine system implementation impacts. Manage pre and post deployment quality procedures. Leverage solution delivery methodology to ensure business alignment, identify requirements and communicate solution approaches in the role of project Business Lead.
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Lead SIU Business Infomation Analyst
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1999 - 2007
Drive regional Fraud Awareness, Detection and Quality SIU Referrals by leveraging availble resources and anti-fraud technology. Produce and support SIU Operational and Data Warehouse reporting. Identify potential patterns, associations and relationships utilizing claims data visualization software. Prepare written narrative reports and provide graphic visual data displays to support analysis findings and augment investigations. Provide first level claims investigation and informational support to claims personnel in order to assist in identification of suspicious activity.
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United States
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Insurance
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700 & Above Employee
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Master Claims Representative
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1995 - 1998
Investigated, evaluated, and negotiated all types of claims including auto, casualty, property, and commercial. Dedicated multi-line adjuster for the first two and a half years. Thereafter, specialized in individual areas including auto, property, casualty, and total loss.
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Corporate Senior Security Officer
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1992 - 1995
Completed first level incident investigation and report writing related to employee asset protection.
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Police Officer
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1980 - 1991
Patrol duties including field training, criminal and accident investigation, report writing, training and general law enforcement duties.
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Education
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1988 - 1995Franklin University
BPA, BS, Public Administration - Human Resource Management - Employee Assistance Counseling
Suggested Services
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Industry Focus. “Insurance and Risk Management”
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