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Mark Carson is a seasoned retail executive with 9+ years of experience in leading teams, driving sales growth, and optimizing supply chain management. He has expertise in customer experience, visual merchandising, and labor management. Carson has held various roles, including Merchandise Manager at Macy's, Manager in Training at DEAN'S STOVE & SPA, General Store Manager at Build-A-Bear Workshop, and Store Manager at Foot Locker.

Experience

  • Macy's
    • Meriden, Connecticut, United States
    • Merchandise Manager
      • 2015 - Present
      • Meriden, Connecticut, United States

      • Direct the daily merchandise support functions for merchandise flow starting with receiving logistics, merchandise placement and presentation, execution of all price changes, markdowns, store signage, replenishment of goods, sales promotion set up, planning and execution of floor/fixture moves• Assistant Manager to the Senior Vice President Store Manager overseeing a 180,000 square foot building with up to 150 employees achieving $17.5 million in annual sales • Analyze merchandising reports to review business reports to identify opportunities to take appropriate actions to capitalize on business strengths and impact deficiencies through partnership with Executive Team• Establish high levels of Executive understanding of merchandise expectations through coaching, motivation, and development of selling and support associates• Forecast workload management and allocate resources through staffing and scheduling • Accountable for Store Balanced Scorecard focused on sales, customer service, credit applications, profit, percentage of fulfillment picked, speed to ship management, and hour utilization • Manage the physical inventory process through driving sales, maximize profitability, control expense and achieve shortage goals through awareness and execution of preventative programs • Responsible and member of the Safety Committee to provide a safe working and shopping environment • Store leader of the Magic Program that supports a culture of fair and consistent values built on retention of the customer and associate, talent development, succession of planning and career advancement by proving an inclusive work and shopping environment focused on the individual experience

  • DEAN'S STOVE & SPA
    • Southington, Connecticut, United States
    • Manager in Training
      • 2014 - 2015
      • Southington, Connecticut, United States

    • General Store Manager
      • 2008 - 2014

    • Store Manager
      • 2006 - 2008

    • Group Sales Account Executive
      • 2005 - 2006

Education

  • 1999 - 2005
    West Virginia University
    Bachelor's degree, Sports Management and Communications

Suggested Services

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Industry Focus. “Retail”

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