Experience

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  British Transport Police

  • United Kingdom
  • Law Enforcement
  • 700 & Above Employee

  • Team Manager Control Room

    • Jan 2008 - Present

    Getting the Right Resources, to the Right Place at the Right SpeedMake the Difference award, 2024Airwave Tactical Advisor Providing supervision in all aspects of control room contact handling/ radio dispatch. Supporting the Force Incident Manager and Deputy Force Incident Manager (London or Birmingham) with the management of force priority incidents. Providing incident and event management, where not a force priority, ensuring the appropriate police response and actions are provided. Line management of a team of Communication Officers to ensure compliance with departmental KPIs and HMIC standards in the delivery of an appropriate police response.Provide visible incident management of those incidents not overseen by the Force Incident Manager, with real time direction provided on incident log entries as needed.Monitor radio, telephone traffic ensuring that the contacts are handled within agreed performance standards.Allocate Call Handlers and Communications Officers to their roles, review breaks and make adjustments to meet changes in operational demand.Ensure fall-back arrangements are in place promptly and communicated in the event of a systems outage.Assist the Force Incident manager and Deputy Force Incident Manager in the supervision of force priority incidents when required; these will include Major and Critical incidents.Provide assistance to the Control Room Tutors in the training and development of team members and new recruits.Provide regular feedback to Communications Officers, assisting them in the development of their role and service provided.Assist in the role of call handling / dispatch when demand is high.Undertake agreed audits of Command and Control incidents, ensuring compliance with NSIR standards and appropriate summary narrative is provided as needed.Provide first line supervisory management for Communications Officers

  • Witness and Case Review Officer (Secondment)

    • May 2022 - Jan 2023

    Evidentially reviewing case files; managing witness care; facilitating CPS Charging advice; providing guidance on national file standards; advising on disclosure requirements; quality assuring and providing case file guidance and Niche case file preparation.

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  British Transport Police

  • Birmingham, England, United Kingdom

  • Communications Officer

    • Apr 2003 - Jan 2008
    • Birmingham, England, United Kingdom

    Communications Officers in our two Force Control Rooms – based in Birmingham and London – take calls from rail staff, other emergency services, train operating companies and Network Rail.Once they obtain and record details of the incident, they will raise a log, grade its risk and can dispatch officers to the location immediately.As officers deploy to an incident our Communications Officers will provide them with all the logged information to ensure they are as equipped as possible in their response.

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  Robert Walters

  • Reading, England, United Kingdom

  • Recruitment Consultant

    • Dec 2000 - Dec 2001
    • Reading, England, United Kingdom

    9/11 was not a good time to pursue recruitment

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  British Army

  • Worksop, England, United Kingdom;

  • Major

    • Aug 1994 - Mar 2000
    • Worksop, England, United Kingdom;

    Territorial Army3rd Bn Worcester & Sherwood Foresters (3 WFR) Intel Officer and Company CommanderLeeds University OTC: Infantry Wing Commander

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  Langleys Solicitors LLP

  • York, England, United Kingdom

  • Solicitor

    • Jan 1998 - Jan 1999
    • York, England, United Kingdom

    Solicitor - Residential Property

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  Walkers Solicitors

  • Retford, England, United Kingdom

  • Solicitor

    • Aug 1995 - Dec 1997
    • Retford, England, United Kingdom

    Solicitor - Residential PropertyArticles/Training Contract

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  British Army

  • United Kingdom
  • Armed Forces
  • 700 & Above Employee

  • Infantry Officer

    • Jan 1988 - Jan 1994

    R IRISH or The Royal Irish Rangers (27th (Inniskilling), 83rd and 87th); Royal Irish Regiment“That regiment with the castles on their caps is composed of the most obstinate mules I ever saw. They don’t know when they are beaten.” Napoleon BonaparteImagine: you have a rifle platoon at your command. These highly skilled soldiers are trained to operate in all environments and all types of conflict. Your troops rely on you for leadership, guidance and support, on operations and exercises, wherever you are in the world. It’s not just about management, operations and logistics. You are responsible for your troops’ morale, welfare and career development. On the front line, their lives are in your hands.Who? 2nd Battalion The Royal Irish Rangers (2 R IRISH): Platoon Commander (Team of 30), Mortar Platoon Commander (Team of 60), Company 2IC, T/Company Commander (Team of 110)Where? Germany, Canada, Northern Ireland, USA

  • Platoon Commander

    • Mar 1989 - Oct 1989

    Royal Hampshire RegimentPlatoon Commander, Op BANNERSecondment Patrolling the dirty old town

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  Royal Military Police

  • Chichester, England, United Kingdom

  • Military Police

    • Jan 1987 - Jan 1988
    • Chichester, England, United Kingdom

    Great training and a great Corps but the pull of the Infantry was too strong.Exemplo Ducemus

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  HF Holidays

  • Arran, Scotland, United Kingdom

  • Kitchen Staff

    • Mar 1985 - Nov 1985
    • Arran, Scotland, United Kingdom

    Kitchen Porter …. and mountain climbing, fell running, marathon racing

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  Kibbutz Afek

  • Haifa District, Israel

  • Kibbutz Volunteer

    • Oct 1984 - Feb 1985
    • Haifa District, Israel