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Bio
Experience
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United States
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Telecommunications
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700 & Above Employee
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Analyst
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Jun 1996 - Apr 2008
My main accomplishment was to establish and implement a fast, efficient, and error-free method of removing telephone numbers from telemarketing lists of those who requested that they not be called. I also developed databases for all call attempts as was required in our regulated environment. For our calls where we were just giving a recorded message, I used some better methods.
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Telemarketing Generalist
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Jun 1992 - Jun 2000
As an direct employee and a temporary employee of an outbound call center, I sold cable products and service, verified sales of other telemarketers, inputted sales into the company database, resolved customer service issues, supervised telemarketers, then specialized ultimately on computer issues within the department.
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Education
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The Johns Hopkins University
B.A., Natural Sciences
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Industry Focus. “Telecommunications”
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