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Mark Bessent, a seasoned IT professional, brings over seven years of experience as a Technology Specialist at South 'O' Tech Services, where he has honed his skills in computer networking, security, and service management. Previously, Mark held various leadership roles, including Information & Technology Manager at Digitainment, where he developed and deployed internal sales and marketing applications, and Senior Specialty Sales Representative at Digitainment Home Audio/Video, generating over $3 million in sales. Mark's expertise also spans as a Program Manager at Quarterwake, Inc., where he managed technology functions, including staffing, budgeting, and project management.

Experience

  • South 'O' Tech Services
    • Oceanside, California
    • Technology Specialist
      • Jul 2017 - Present
      • Oceanside, California

      Local service provider specializing in Home Networking, Internet/WiFi, Computer Services and Audio/Video support. • Computer installations, hardware upgrades, printer installations, software installations/upgrades and memory upgrades• Modem & Router installations• Antivirus and Malware Protec...

    • Information & Technology Manager
      • Jan 2005 - Apr 2017

      Manager responsible for all technology functions including Telecommunication, Data, Management Information Systems Reporting, Web & Application Development• Developed and deployed internal sales and marketing application, quotation application, server/web based scheduling application for outs...

    • Senior Specialty Sales Representative
      • Jan 2005 - Apr 2017
      • San Marcos, CA

      Lead Sales Representative. Generated over 3 million dollars in sales based on in-home audio/video consultations in the last 10 years.

    • Independent Contractor
      • Jul 2001 - Jan 2005

      Clients included Sharp Healthcare, E-Perception, Stephen Slender Equine Veterinarian and Newport Strategic Search.• Developed Sales Force Automation (SFA) application to enhance marketing and sales efforts to track leads, prospects and marketing calls. Provides sales reps with web interface to a...

    • Director of Business Applications
      • Apr 2000 - Jul 2001

      Program Manager responsible for all technology functions including staffing, budgeting, IT, architecture and deployment of production applications, architecture and deployment of internal sales and marketing applications, 7 x 24 operations, project management and management of 20 off-site consult...

    • Assitant Vice President - Sr. Business Analyst
      • Mar 1995 - Apr 2000

      • Business Analyst and Manager of Lotus Notes Consulting group supporting application integration, Web Interfaces and work-group productivity needs for 700-member division of Citibank. • Automation of daily portfolio reconciliation with Sybase & Oracle systems with on-line workflow and approv...

    • Business Analyst
      • Apr 1994 - Mar 1995

      • Responsible for maintaining ITT RCC's McCormack & Dodge (Dunn & Bradstreet) general ledger system. Including report writing, maintaining chart of accounts, queries and download & upload of general ledger databases. • Mainframe report writers for development and maintenance of GL...

Education

  • 2002 - 2002
    Lotus Development Corp.: Domino Application Web Developer’s Conference
  • Carnegie Mellon University Software Engineering Institute – CMM Training...
  • Grossmont College
  • Lotus Development Corp.: Lotus Notes Application Development
  • Peat, Marwick, Mitchell, & Co.: Operations Analysis Training
  • Southwestern College

Suggested Services

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Industry Focus. “Information Technology and Services”

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